Delivery Coordinator

Job description

We're a 125-person EdTech scale-up powering learning in 140+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. ## Why join Kognity? - **Work on problems that matter** – Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. - **High ownership, high expectations** – You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. - **A fast-moving, high-performing team** – You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. - **Continuous growth is the baseline** – Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. ## What you'll do As a Delivery Coordinator, you will get a chance to keep content work moving reliably across Kognity's Content Operations team, its freelance contributors and the Product and Tech teams it depends on. - Deliver small content update projects, acting as the single point of contact from brief through authoring, QA and upload to live deployment, ensuring every asset quality. - Run the end-to-end contractor lifecycle, from sourcing and briefing freelance subject specialists to onboarding, tracking assignments and closing out engagements cleanly. - Triage and route incoming content feedback from users and internal teams, tracking it through to resolution and surfacing patterns that shape content priorities. - Work on third-party content rights, permissions and licensing, keeping records audit-ready and escalating copyright questions to the right stakeholders. - Build and maintain the trackers, dashboards and documentation that give the content team visibility over its work, and help bring AI tools into everyday content operations. ## What we're looking for - Background in content coordination, project coordination or operations, ideally within tech, product, digital publishing or EdTech. - Proven ability to keep multiple workstreams organised and moving, ideally with a tracker or system you've built to manage competing priorities. - Strong communication skills, able to adjust tone and detail for audiences from freelance contributors to legal and finance stakeholders. - Fast learner who picks up new tools, platforms and content systems quickly, with minimal repeated guidance. - Skilled at turning scattered information, such as feedback threads or contractor performance notes, into clear improvements patterns and concrete recommendations. - Experience leveraging AI tools to enhance creativity, decisions, and execution ## Our values - We take ownership - We are transparent - We make every week count - We obsess over customers - We show up with heart ## How we hire 1. Discovery call with a Recruiter 2. Hiring manager discussion 3. Case study 4. Values discussion 5. Leadership talk 6. References **Equal opportunity** Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities. See more about how we collect and process your personal data in our [Privacy Notice](https://kognity.com/wp-content/uploads/2026/04/Kognity-Recruitment-Privacy-Notice_0326.pdf).