Delivery Driver

Job description

At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people’s lives. We stand beside all who believe in safe, legal and effective access to this powerful medicine. As fellow Texans, we see this as our responsibility to take care of our neighbors. Our vision is to transform Texas through the power and the truth of medical cannabis. We work alongside physicians and their patients with current qualifying conditions to supply prescription cannabis that can change lives. Logistics and Distribution is a core part of delivering unrivaled patient accessibility. As a customer delivery driver at one of the company’s regional distribution hubs, you’ll play a vital role in ensuring we can effectively and efficiently operate different regions across the state at a similar service level to our home market of Austin. The person in this role will in most cases be the last point of contact the patient has with Texas Original during the order process, as a result, our delivery drivers play an incredibly important role in ensuring our “last-mile experience” delights our patients. You will have a direct impact on how Texas Original is represented and viewed by our customers/patients. Responsibilities of this role will include verifying customer orders to route manifest and contacting the customers with their estimated time of arrival for clear communication. Following all regular DMV/DPS rules and regulations for class C motor vehicle operators. This is a high visibility, cross-functional role, with customer service being a foremost priority as well as on time delivery. ### Responsibilites: - Deliver time-sensitive packages to customers/patients and retail stores. - Load and unload product into vehicles upon start and end of each shift - Conduct pre-trip vehicle inspections at the start of every shift - Ensure all required paperwork is correctly signed by the customer - Apply problem-solving skills to resolve issues that arise upon delivery - Communicate effectively with order support teams to ensure successful completion of scheduled deliveries and payment pickups - Comply with company security protocols, DOT regulations, Texas Department Public Safety and the Compassionate Program regulations and all company policies/procedures ### What you'll need to succeed: - Must be able to welcome and learn new technologies quickly and effectively - Exceptional communication and customer relation skills - Outstanding problem-solving and time management skills - Must be an adept driver and always abide by all traffic rules - Professional appearance, punctual and a positive attitude - Professionalism, patience, and a process-driven approach - Ability to work occasional evening and weekend shifts - Ability to lift 50 lbs., bend, stretch and twist - Must be over the age of 21 - 1-2 years delivery experience is a plus but not required - 1+ year of customer service, sales or account management experience is strongly preferred - A clean driving record (no DUIs and no more than 1 point on driving record) - Ability to pass pre-employment background check