Delivery Lead - Technology

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost. Position Summary: Technical Project Managers (TPMs) drive our end-to-end infrastructure projects to build new or enhance existing platforms running our client facing applications. TPMs own project management oversight for infrastructure service solutions including virtual and physical hardware (Bare Metal, VM, Container, Cloud), network, middleware, data base, storage, capacity planning, and monitoring. They actively manage the work efforts of multiple cross functional resources through their project plan. The TPM initiates and maintains reporting relationships with project stakeholders including team members, peers, managers, vendors, and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects. TPMs coordinate work with other teams such as Environments Management, Release Management, Performance Testing, Capacity Management, and others to deliver Pre-Prod through Production environments. TPMs are also responsible for the creation and management of the project schedule (work breakdown structure), milestones, status reporting, risks/issue management and mitigation. They coordinate infrastructure technology delivery with design teams, build teams, application teams, and network teams. Successful TPMs take the time to understand what is driving their project, what this project means to the Bank, and the end-to-end schedule for the project. They establish mutually agreeable timelines and gain commitment from key project team members for delivery timelines. They actively facilitate technical discussions with the project team. A successful TPM can communicate to management any technical issues that are impeding their project, what actions are needed and who is taking those actions to resolve the issue. They also can quickly adapt to what impact this issue has on the project timeline and make recommendations if the timeline needs to be adjusted. Successful TPMs also own detailed WBS's with dates, dependencies, ownership, and committed task durations. They keep this WBS current and frequently review the WBS with the project team validating commitment and they publish meeting minutes and capture action items from the meeting. Effective TPMs are inquisitive - they ask clarifying questions and research the basics of unfamiliar technology to broaden their technical acumen. TPMs assist in capital procurement in compliance with the company’s financial practices. Responsibilities: Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.) Manages coordination of delivery and dependencies across multiple teams Facilitates communication and collaboration across organizations to support the deliverable completion and timeline Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements Supports resource planning for delivery and execution Ensures adherence with Enterprise Change Management standards Build collaborative relationships with the bank resources and application resources assigned to your project; develop trusted relationships to keep a positive momentum regardless of timeline constraints and other challenges Communicating work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables Identify issues and risks and understand how they will impact project deliverables and due dates Understand bank strategies to help facilitate design discussions and to keep current with Enterprise standard practices, processes, and policies. (Example: Cloud, DBaaS, data center strategy, End of Life Technologies, etc…) Required Qualifications: 1 year experience leading projects Proficiency in Microsoft Word, Excel and PowerPoint and Microsoft Project Excellent communication skills (verbal & written) for all levels in the organization Proactive, displays sense of urgency, responsive Enjoys working with multiple technical, operations and business partners Ability to multi-task, as well as being flexible to assist team members as needed Ability to facilitate and manage multiple infrastructure projects Excellent organizational skills Desired Qualifications: Experience with Jira in management of projects through Deliverables/Epics/Stories and cross dependencies management Experience working in both Agile and Waterfall methodology environments Skills: Collaboration Project Management Result Orientation Solution Delivery Process Stakeholder Management Analytical Thinking Business Acumen Financial Management Influence Risk Management Agile Practices Architecture Data Management Solution Design Technical Strategy Development Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range $78,200.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.