Delivery Management Associate (socialsekreterare)

Job description

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE Tandem’s AI assistant empowers empowers social workers by generating relevant documentation (journalanteckningar, utredningar enligt IBIC, BBIC) directly from conversations. We are now looking for a Social Worker (socialsekreterare) to join our team in Sweden, with a focus on social services. This is a hybrid role combining project delivery, customer onboarding, and commercial support, with additional scope to shape how our product and go-to-market approach evolves for municipalities. This role is ideal for someone who became a social worker because they wanted to make a real difference, and who now wants to scale that impact through technology. WHAT YOU WILL DO - Lead onboarding and implementation projects for municipal social services customers, ensuring a smooth and successful rollout. - Act as a trusted advisor to customers, helping teams adopt new ways of working and realise value quickly. - Tailor Tandem’s product setup, workflows, and templates to the needs of different social services teams and municipalities. - Work closely with Product and Engineering to translate customer needs into product improvements and new features. - Help shape Tandem’s positioning, messaging, and marketing approach for the social services segment. - Support the Sales team in strategic customer conversations, demos, and key deals by bringing domain expertise. - Deliver user training sessions and ongoing support to ensure high engagement and confidence among users. WHAT YOU BRING - Qualified Social Worker / Socialsekreterare with experience working in social services. - Strong intrinsic motivation. You entered this field to help people and make a difference. - Tech-savvy and curious about how digital tools can improve how social workers work. - Experience working with digitalisation, systems implementation, operational development, or process improvement within a municipality. - Strong project management skills. - Commercial mindset and confidence supporting customer conversations. - Excellent stakeholder management skills, with the ability to build trust with Tandem users, as well as senior decision-makers. - Proactive, resourceful, and willing to go beyond what is expected to get things done. - Comfortable in a fast-moving startup environment where priorities evolve quickly. - Fluency in Swedish and strong communication skills in English. LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: - Screening interview with Talent Acquisition (Ellie) - First interview with our MedOps Lead (Jenny) - Second interview with our Country Manager (Roy) - Working Day — Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.