Delivery Manager

Job description

About Helin We help large industrial operators make faster, safer decisions for globally operating assets: vessels, drilling rigs, and solar and wind farms. Our edge computing platform simplifies operations the way a smartphone simplifies daily life: companies build custom applications on our data foundation to solve operational challenges. We bring deep expertise in advanced analytics and edge computing, deploying edge analytics solutions as a service worldwide. Helin Platform delivers efficiency and safety in operations, creating billions in savings for the marine and energy sectors. We work with industry leaders like Boskalis and BP. Our Red Zone Manager uses vision AI to monitor hazardous areas and improve crew safety, while Helin Platform enables customers to build their own AI and machine learning applications and deploy them across their fleet worldwide. We're a team of 60+ professionals from 35+ nationalities in Rijswijk. Why this Role Matters As Delivery Manager, you will be responsible for the successful delivery of Helin's solutions from pre-sales through implementation, deployment, and ongoing support. You will lead multidisciplinary operations team, establish scalable delivery processes, and ensure customer success across all engagements. This role requires a strong leader who can balance strategic thinking with execution excellence while building a delivery organization capable of supporting Helin's continued growth. What You'll Achieve Own the end-to-end delivery lifecycle, from pre-sales and solution design to implementation and deployment. Lead and develop high-performing teams, including project managers, field engineers, delivery specialists, and partners. Establish and drive delivery best practices, standardized methodologies, performance dashboards, and continuous improvement. Ensure delivery excellence through effective governance, resource planning, forecasting, portfolio management, and process optimization. Serve as the senior escalation point for customer, operational, and delivery challenges, ensuring timely resolution and customer success. Partner with Sales, Finance, Legal, and Operations to ensure commercial alignment, contract clarity, and successful execution. Build and scale a global delivery organization to support Helin’s international growth. Provide executive visibility through reporting, KPI management, performance tracking, and risk oversight. Leverage expertise in Industrial IoT, Edge Computing, AI, Cybersecurity, Cloud Technologies, and Digital Transformation to deliver complex industrial technology solutions. What You Bring 10 + year s of experience in delivery leadership, consulting, program management, or professional services within technology-driven environments. Proven success leading complex customer implementations, cross-functional teams, and enterprise de livery portfolios. Stron g customer-facing presence with exceptional stakeholder management, communication, and leadership skills. Experience building, scaling, and optimizing delivery organizations in fast-growing businesses. Strong commercial acumen with experience with contract negoti a tion , Statements of Work (SOWs), risk management, and customer engagements. Ability to drive delivery governance, operational excellence, resource planning, forecasting, and technical program management. Experience working with cloud technologies, preferably Microsoft Azure. Understanding modern software delivery methodologies, including Agile and DevOps . Nice to Have Experience with Industrial IoT ( IIoT ), Edge Computing, AI-driven solutions, and data analytics. Understanding of OT environments, cybersecurity governance, industrial automation, SCADA systems, and systems integration. Familiarity with Industry 4.0 technologies and industrial software solutions. Experience delivering solutions within Maritime, Offshore, Renewable Energy, Industrial Automation, or Critical Infrastructure sectors. Agile, PMP, MSP, PRINCE2, or equivalent project and program management certifications. Experience building and managing international delivery partner ecosystems. Additional Information What Success Looks Like Predictable and high-quality project delivery across all customer engagements. Strong customer satisfaction and long-term strategic partnerships. Scalable delivery operations capable of supporting Helin's growth ambitions. Effective governance, reporting, forecasting, and resource utilization . High-performing teams delivering measurable business value. Continuous improvement of delivery processes, operational efficiency, and quality standards. Why Join Helin? A meaningful opportunity to transform industrial data into safer, smarter, real-time decisions worldwide A diverse, multicultural environment with 6 0+ colleagues from 38 nationalities What We Offer Competitive base salary Pension scheme SARs (Stock Appreciation Rights) plan €3,000 annual learning & development budget 24 vacation days on top of public holidays Complimentary lunch at the office Hybrid working model (3 days in the office, 2 days from home) Commuting expenses fully covered Our Recruitment Process Recruiter Screening (30 minutes, online) An introductory conversation to discuss your background, motivation, and provide an overview of the role and expectations. Peer Interview (60 minutes, online) A discussion with team members about your experience, skills, ways of working, and what it's like to work at Helin. Hiring Manager & Leadership Interview (60 minutes, onsite) A conversation focused on your expertise , potential impact, and a deeper discussion about the role, team, and future opportunities at Helin. Offer Stage If successful, we'll discuss the offer details and next steps. Data Privacy Policy Data Privacy Policy