Delivery Manager

**Fully remote | Complete engagement job** Founded in Palo Alto by Dr. Andrew Ng and Israel Niezen, Factored helps U.S. companies build and scale world-class AI, ML, and Data teams, powered by the top 1% of LATAM talent, with a defining purpose: **To empower brilliant humans, unleash their potential, and amplify their impact in the world.** At Factored, you’ll be part of a community that values learning, ownership, and authenticity, where your growth is personal and your ideas matter. We’re transparent, curious, and collaborative. We strive for excellence, celebrate diversity, encourage curiosity, and build an environment where you can truly thrive. We are looking for a strategic and results-driven **Delivery Manager** to lead the planning, execution, and delivery of high-impact, complex projects. You will be responsible for the full project lifecycle, ensuring that technical and business objectives are met while driving high-level strategy and cross-functional alignment. This position is ideal for a seasoned leader who excels at managing ambiguity, mitigating risk, and mentoring teams to deliver excellence at scale. --- **Functional Responsibilities:** - Own end-to-end project delivery (from scope definition to final release) ensuring every client project is completed on time, within budget, and at the expected quality bar. - Define clear, measurable goals and deliverables in collaboration with senior leadership, and remain personally accountable for hitting them. - Serve as the single go-to person for the client across the full project lifecycle — managing expectations proactively, communicating status and risks with clarity, and ensuring the client's voice is reflected in every key decision. Build trust through consistency, transparency, and follow-through. - Drive delivery using agile principles: planning and facilitating sprints, managing the release calendar, coordinating go/no-go decisions, and adapting plans iteratively based on client feedback and changing requirements. Ensure each release is well-scoped, tested, and communicated to all stakeholders. - Lead engineering teams with a hands-on approach: unblocking impediments in real time, running effective standups and steering meetings, and maintaining high team velocity. - Proactively identify and resolve conflicts before they escalate into blockers. Mediate disagreements with clarity and fairness, and develop robust contingency plans for both technical and operational risks throughout the project lifecycle. - Develop and actively manage comprehensive project plans — including timelines, and resource allocation — for large-scale initiatives. Maintain executive-level visibility through steering committee meetings, surfacing critical risks and recommending strategic pivots when needed. - Oversee and manage the integration of client requirements into the broader roadmap, ensuring long-term compliance and value delivery without compromising scope or timelines. - Establish and refine PMO methodologies, agile frameworks, and best practices that raise operational excellence across the organization. - Analyze project performance data to extract actionable insights on profitability, ROI, and lessons learned, feeding them back into future initiatives. --- **Qualifications:** - Bachelor’s in Business, Engineering, or a related field; PMP, PRINCE2, or Agile (CSM) certifications are strongly preferred. - 7–10+ years of experience in project or program management, specifically leading large-scale, cross-functional initiatives in a fast-paced environment. - Proven track record of managing large scale projects and overseeing the full project lifecycle from inception to transition. - Deep expertise in project management methodologies, agile methodologies and advanced proficiency with tools like Jira, Asana, or . - Exceptional leadership and negotiation skills, with the ability to influence stakeholders at the C-suite and executive levels. - Strong analytical mindset with the ability to translate complex data into strategic insights and ROI reporting. - Experience in establishing PMO standards and mentoring junior project staff to improve overall organizational efficiency. - High degree of emotional intelligence and the ability to maintain composure and clarity in high-pressure, ambiguous situations. - Professional-level fluency in English with impeccable written and verbal communication skills. --- **Our Benefits:** - Ownership through equity participation. - Annual company retreat. - Education bonus for continuous learning. - Company-wide winter break. - Paid time off. - Optional in-person events and meetups. - Tailored career roadmaps. - High-performance culture. --- At **Factored**, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you. We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth are available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts. In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.