Delivery Manager

Job description

You've probably walked past our lockers on the streets of your city. That's where it starts! But we're building something much bigger: the infrastructure layer for how Europe receives deliveries. We've scaled past €100M in revenue across 9 countries in under four years, with tens of millions of people using our products every month. And we're now one of the fastest growing tech scale-ups in Europe. We are in search of a Technical Delivery Manager to join our team as our new #bloqstar. You'll be the person who makes cross-functional delivery actually land — owning initiatives that cut across software, firmware, and physical hardware, and getting them from plan to live across the fleet. Most delivery roles stop at digital releases; here, "shipped" means new capabilities running on real lockers, in real markets, in people's hands. Fair warning — coordinating software, firmware, and hardware delivery at the same time is genuinely hard, and we do it across multiple countries and time zones. A rollback isn't always a button click when there's hardware in the field, so readiness and sequencing matter. If you need clean hand-offs and stable processes to do your best work, this isn't the role — you'll often be building the delivery structure as you run it. What you'll be doing Own the end-to-end delivery of cross-functional initiatives spanning software, hardware, and operational teams — from planning through to live on the fleet; Coordinate planning, timelines, dependencies, and stakeholder alignment across multiple workstreams, countries, and time zones; Partner closely with Product, Engineering, Operations, Manufacturing, and Customer Success to turn new capabilities and initiatives into successful, on-the-ground implementations; Establish delivery cadences and transparent reporting that keep progress, milestones, priorities, and outcomes visible across the organization — not buried in a tool only you check; Identify risks, dependencies, and bottlenecks early, driving mitigation plans and the timely decisions that keep delivery moving; Own deployment and rollout planning across software, firmware, and hardware — phased rollouts, staged deployments, readiness checks, release calendars, and deployment windows across multiple teams and markets; Facilitate Go/No-Go and readiness checkpoints so operational, technical, and business stakeholders are genuinely prepared for key milestones, with clear trade-offs made between scope, quality, timelines, and business priorities; Own and continuously improve delivery workflows, governance, and tooling — Jira structures, dashboards, reporting, and automation — promoting structured delivery with a pragmatic, low-bureaucracy approach. What you'll bring to the table 5+ years in Delivery Management, Program Management, Technical Project Management, or a similar role where you owned complex, multi-team delivery end to end; Proven ability to coordinate complex initiatives involving multiple teams, stakeholders, and overlapping dependencies — you keep the whole picture in view while others work in their slice; Experience coordinating multi-stage delivery across environments (DEV / QA / UAT / PROD or equivalent), including rollout and rollback planning, plus production deployments with proper readiness and sign-off processes; Proficiency in Jira — workflows, issue structures, dashboards, reporting, and automation — you build and maintain the delivery setup yourself rather than requesting it; Strong understanding of product development and software delivery lifecycles, with the ability to work fluently across both technical and operational teams on business-critical initiatives; Ability to communicate clearly with technical and non-technical stakeholders — you can run a Go/No-Go with engineers and report status to leadership with equal clarity; A proactive mindset and a bias toward action, transparency, and problem-solving — you surface issues early and drive them to a decision; Comfort working in fast-scaling environments where priorities shift and processes are still evolving. It would be great if you would also have Experience in companies that combine hardware manufacturing with software delivery — IoT, logistics technology, industrial technology, mobility, or similar; Familiarity with OTA or fleet-wide firmware/software deployment; Experience supporting initiatives across multiple countries and operational environments; Knowledge of Agile delivery methodologies and project management best practices; A talent for building trust and alignment across teams with different priorities and perspectives. Why join us? Real end-to-end ownership of how new capabilities reach the fleet — you'll own the delivery, not just track it; A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning; Competitive salary and flexible benefits package, tailored to your experience and skills; Performance-based bonus, tied to your results and designed to reward your impact; Work how you work best — we offer a remote-friendly policy and flexible hours so you can stay productive and keep life balanced; Portuguese Health Insurance including mental health; Flexible Sports and Wellness membership covering multiple gyms and studios. is an equal opportunity employer. Hiring decisions are based on merit, competence, and qualifications — not on race, gender, nationality, or any other personal characteristic. If you require any special arrangements during the recruitment process, please let us know so that we can accommodate you in the best possible way. Ready to join the revolution?