Delivery Manager SR

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Delivery Manager SR based in Brazil.** As a Senior Delivery Manager, you will oversee end-to-end delivery processes, ensuring that technology initiatives align with business objectives and generate measurable results. You will act as a key connection between business stakeholders, technical teams, and clients, promoting transparency, collaboration, and predictable execution. Using data-driven insights and delivery metrics, you will identify bottlenecks, manage dependencies, and continuously improve team productivity. You will also coordinate implementation plans, assess risks, and ensure that releases are executed securely and efficiently. This role combines strategic thinking, operational excellence, and strong stakeholder management within a technology-driven environment focused on analytics, artificial intelligence, and digital transformation. It is an opportunity to influence complex projects, strengthen delivery practices, and help multidisciplinary teams turn business challenges into successful technology solutions. ### Accountabilities: - **Lead delivery management:** Coordinate end-to-end delivery activities, serving as the primary interface between business areas and technology teams to ensure alignment on priorities, timelines, and expected outcomes. - **Monitor delivery performance:** Track and analyze flow metrics, including Lead Time, Cycle Time, Throughput, and Work in Progress (WIP), to improve predictability, identify bottlenecks, and increase productivity. - **Manage dependencies and stakeholders:** Coordinate cross-team dependencies, communicate delivery progress transparently, and ensure stakeholders have clear visibility into project status, risks, and potential impacts. - **Plan and coordinate releases:** Develop implementation plans that include risk assessments, contingency and rollback strategies, task assignments, responsibilities, and timelines to ensure secure and reliable deployments. - **Support feasibility and estimation:** Act as a reference point for business and development teams when assessing the feasibility, effort, costs, and potential impacts of new products, services, and technology initiatives. - **Identify and mitigate risks:** Proactively detect delivery risks, negotiate realistic deadlines, resolve conflicts, and remove blockers that could affect project progress or business outcomes. - **Ensure effective communication:** Maintain clear, consistent, and transparent communication with clients and internal stakeholders, fostering alignment and confidence throughout the delivery lifecycle. - **Optimize demand management:** Organize incoming requests, establish a comprehensive view of workflows, and identify dependencies, process gaps, and opportunities for operational improvement. - **Coordinate multidisciplinary teams:** Facilitate collaboration across business, development, and other technical functions, ensuring relevant information is shared and issues are addressed promptly. - **Drive continuous improvement:** Promote delivery best practices, encourage data-informed decisions, and implement process improvements that strengthen quality, efficiency, and team performance. ## Requirements: - **Education:** Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. - **Delivery management expertise:** Ability to coordinate complex technology deliveries, align business expectations with technical execution, and maintain visibility across multiple initiatives. - **Data-driven mindset:** Familiarity with delivery flow metrics such as Lead Time, Cycle Time, Throughput, and WIP, with the ability to use performance indicators to identify improvement opportunities. - **Planning and prioritization:** Strong organizational skills and the ability to manage competing demands, dependencies, timelines, and priorities across multidisciplinary teams. - **Risk and release management:** Ability to assess implementation risks, coordinate release plans, develop contingency strategies, and support safe, controlled deployments. - **Business and technical understanding:** Ability to evaluate project feasibility, estimate effort and costs, understand technical constraints, and communicate trade-offs to business stakeholders. - **Stakeholder management:** Strong communication and relationship-building skills, with the ability to maintain alignment among clients, business leaders, developers, and other stakeholders. - **Problem-solving and negotiation:** Proactive approach to identifying blockers, resolving delivery challenges, negotiating deadlines, and facilitating practical solutions. - **Systems thinking:** Ability to understand end-to-end processes, recognize cross-team impacts, manage dependencies, and identify opportunities to improve workflows. - **Collaboration and leadership:** Ability to influence multidisciplinary teams, encourage accountability, share relevant information, and maintain a collaborative delivery culture. - **Adaptability:** Comfort working in dynamic technology environments, managing changing requirements, and balancing delivery speed, quality, and business value. - **Continuous improvement:** Interest in refining delivery processes, strengthening operational practices, and using data to improve predictability and performance. ## Benefits: - **Remote work:** Fully remote working arrangement, offering flexibility to work from Brazil. - **Full-time employment:** A full-time professional opportunity within a technology-focused environment. - **Innovation-driven projects:** The opportunity to contribute to initiatives involving analytics, artificial intelligence, and digital transformation. - **Professional development:** Exposure to complex technology projects and opportunities to strengthen expertise in delivery management, stakeholder coordination, and operational improvement. - **Collaborative environment:** Work alongside multidisciplinary teams in a culture that values innovation, cooperation, transparency, and continuous learning. - **Career growth:** The opportunity to influence delivery strategy, improve processes, and contribute to high-impact business and technology initiatives. - **Inclusive workplace:** An environment that values diversity, ethical practices, and the contributions of professionals from different backgrounds. - **Accessibility:** Applications are open to professionals with disabilities (PwD).