Delivery Manager (US based)

Job description

**Viseven Group** is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies. At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success. With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele. Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe. Viseven is looking for a talented and driven Delivery Manager to join our extended Delivery network and contribute to high-impact initiatives across our portfolio. This role is designed for professionals who value flexibility, meaningful challenges, and the opportunity to bring their expertise to projects where strong delivery leadership makes a real difference. ### Responsibilities: - Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition - Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.) - Evaluate incoming requests - Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer - Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.) - Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process - Manage customer expectations, monitor, and increase client satisfaction - Manage request changes to the project scope, project schedule, and project costs - Perform risk management - Perform priority management - Closely cooperate Account Manager to provide technical and quality expertise for the customer - Growth and develop customer's channels - Gather customer's evaluation of delivery service - Improve quality of delivery service ### Requirements: - 2+ years of relevant experience as a Delivery manager, Portfolio/Program Manager, Product Owner or Project Management - Strong communication skills - Good sales skill set and mindset - Quick thinking and ability to deal with a high volume of quick projects - Desire to learn new technologies, deep dive into details, and troubleshoot the problems - Experience in managing/coordinating projects from proposal to closure Understanding the business policies and procedures - Technical background - Experience with an account/project management tools, like Jira, MS Office, CRMs - Flexibility and readiness to participate in business trips, including domestic and international travel, based on project and business needs.