Delivery Operations Team Lead

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Delivery Operations Team Lead Qualifications: BCom Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at What would you do? Purpose of the role The Specialist serves as a critical subject matter expert within the FP&A function, driving complex financial analysis, investment appraisals, and strategic insights that influence key business decisions. This role is responsible for coordinating budget preparation and forecasting cycles, delivering expert-level variance analysis with actionable commentary, and ensuring quality and compliance with Group FP&A standards. Acting as a key liaison between finance and business stakeholders, the Specialist mentors team members, fosters a high-performance culture, and champions process improvements and tool adoption—bridging operational execution with strategic value creation. What are we looking for? Education Graduate degree in Finance, Economics, Accounting, or a related discipline preferred. MBA/CA/CMA is an advantage but not mandatory. Skills, Competencies, Experience Required • Commercial and business acumen • Hands-on FP&A, Commercial Finance business acumen with exposure in commercial, retail, wholesale, merchandise, CPG or product-driven environments preferred • Strategic financial planning and analysis • Analytical, collaborative and data-driven problem-solving abilities • Advanced financial / scenario modelling and predictive/advanced analytics • Communication, interpersonal and stakeholder management skills • Enterprise mindset and systems thinking • Technology & digital fluency • Experience in Product costing and Pricing • Working knowledge of Power BI, expert knowledge will be an added advantage Tools • Advanced Excel — financial modelling, large datasets, pivot analysis, complex lookups • SAP ECC or equivalent ERP — report extraction, cost center mapping, GL coding (training provided) • EPM / CPM planning tools — TM1, SAP SAC, Anaplan, OneStream or equivalent • Reporting and visualization — Power BI, Tableau, Palantir or equivalent BI platforms • Familiarity with Snowflake or data warehouse reporting layer Team Management Mentor analysts; support capability building and foster high-performance culture. Actional Insight, Client Facing, Financial Analysis, Financial Management Reporting, Microsoft Excel Data Analysis Roles and Responsibilities: FP&A Process Delivery • Support the coordination of budget preparation and forecasting cycles, consolidating inputs from the business and reviewing outputs from The Hub.• Deliver variance analysis and provide commentary with actionable insights for senior stakeholders.• Collaborate with The Hub to ensure financial projections are robust and aligned with strategic objectives. • Conduct and review complex financial analysis, modelling, and investment appraisals.• Deliver insights that support business cases, pricing decisions, and strategic initiatives.• Own P&L analysis at category and SKU level, tracking gross margin, markdown impact, and shrinkage against plan • Ensure quality of reporting and commentary, adhering to Group FP&A standards.• Provide clear financial narratives to support decision-making at leadership levels.• Own the rolling forecast for revenue and gross margin lines within assigned categories • Support annual budgeting and long-range planning inputs for the retail vertical • Support target setting and KPI tracking for the business unit.• Drive continuous performance monitoring, identifying opportunities for improvement.• Provide analytical support on revenue, cost, margin, and working capital Partnering and Collaboration • Serve as a key liaison between FP&A team and business stakeholders.• Respond to complex stakeholder queries with expert-level insights and recommendations.• Build strong relationships with Finance Business Partners and cross-functional teams.• Ensure effective communication and alignment on FP&A deliverables.Continuous Improvement and Controls • Identify and implement process improvements to enhance FP&A efficiency and quality.• Support automation initiatives and drive adoption of best practices.• Ensure compliance with controls, governance, and documentation standards.• Contribute to standardization efforts across FP&A Leadership and Delivery Governance • Mentor and guide Senior Finance Analysts and Analysts, building capability within the FP&A team.• Foster a collaborative and high-performance culture focused on continuous improvement.• Support the Finance Business Partner, FP&A Manager, Divisional General Manager in team leadership, planning, and execution of key initiatives BCom About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.