Delivery Standards Manager

Job description

We are seeking a Delivery Standards Manager to define, document, and maintain the delivery process standards across the Innovation & Technology organization. This role makes sure the SDLC, project delivery flow, tooling governance, and documentation standards are clearly defined, consistently followed, and continuously improved. The Standards Manager works closely with the Vendor Governance Manager, Governance Analysts, and all value streams so process consistency across internal and partner teams. This role reports to the Director of Delivery Governance. This is a hands-on leadership role in a fast-moving environment. We value leaders who lead from the front - setting direction while staying close to the details. You’ll build frameworks, coach teams, and contribute directly alongside the people you lead. WHAT YOU’LL DO: SDLC Standards: Define and maintain the software development lifecycle standards including the 9-stage project delivery flow, stage gate criteria, Definition of Ready, and Definition of Done. Process Documentation: Create and maintain SOPs, process guides, and reference documentation for all delivery processes. Ensure documentation is current, accessible, and usable by both internal and partner teams. Tooling Governance: Define the rules for how workflows between Planview and Azure DevOps - naming conventions, required fields, status mappings, and traceability requirements. Work with governance team members who maintain day-to-day execution. Compliance Support: Support ITGC evidence collection by ensuring process documentation meets audit requirements. Maintain change management and access control documentation. Training & Adoption: Make sure all teams understand and follow the defined standards. Create training materials, conduct onboarding sessions for new team members, and address process questions. Continuous Improvement: Analyze retrospective findings, delivery metrics, and process feedback to identify improvement opportunities. Propose and implement process changes through the Director of Delivery Governance. Template Management: Maintain templates for user stories, architecture decision records, release checklists, and other standard artifacts. WHAT WE’RE LOOKING FOR: Education and Work Authorization: Bachelor’s degree in business, Information Systems, or related field. Must be authorized to work in the United States without sponsorship (U.S. Citizen or Green Card holder) Experience: Minimum 3+ years in process management, PMO, delivery governance, or standards management roles. Strong experience documenting and maintaining SDLC processes and standards. Experience with Agile delivery frameworks and how process governance applies in Agile environments. Familiarity with ITGC controls, SOC 2 compliance, and audit evidence requirements. Excellent documentation and technical writing skills. Experience with Azure DevOps, Planview, or similar project management tools. Strong attention to detail and ability to drive consistency across multiple teams. Insurance or financial services industry experience is a plus. Demonstrated player/coach leadership style - you set the strategy AND roll up your sleeves to execute. You’re comfortable building the first version of a process, template, or deliverable yourself rather than waiting for your team to be in place. WHAT’S IN IT FOR YOU: Join Our Team & Make an Impact! At Orion180, we don’t just meet expectations, we exceed them. If you’re ready to take your career to the next level and be part of a growing, forward-thinking company, apply today! Dynamic Environment: On-site role with a fast-paced and collaborative team culture . Results-driven office where your contributions make a real impact. Compensation: Competitive base pay and performance bonuses. Career Growth: M entorship, growth tracks, and professional development. Benefits: Medical, dental, vision, 401k, paid holidays, PTO and more! ACTION Required: As part of our hiring process, we ask applicants to complete a brief assessment designed to provide insight into work style preferences and alignment with the role and our team. The assessment takes approximately 20 minutes and request that you complete this prior to your scheduled screening time of your choice. You can access the assessment here: TRAITS Assessment The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects. Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email to request assistance. At Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry. O rion180 is proud to call three vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location, nestled in the heart of the Salt Lake Valley, connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.