Dell/EMC Storage Subject Matter Expert

Job description

A successful Storage and Virtualization Administrator – Senior+ Level candidate will have: - A detailed understanding of the storage and virtualization processes - Detailed knowledge about server virtualization and hardware - Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines - Ability to troubleshoot VMware vSphere and hardware related issues - Excellent customer service skills The ideal candidate will have: - Excellent written and verbal communication skills - Experience with VMware vCenter and ESXi - Experience with maintaining and patching VMware vSphere environment - Ability to perform incremental and full back-ups with Commvault - Strong mentorship skills - Strong leadership skills ### Key Tasks & Responsibilities From PWS/SOW - Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems - Configures, implements, and administers storage strategies, solutions, and protocols - Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth - Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs - This position may require occasional support for business development activities - Remote server and storage management (Preferred experience with Dell servers and storage solutions) - Attend meetings that are required by the section - Build, configure, and maintain virtual machines, servers, and storage solutions - Provide diagnostics and technical resolution for any local or remote assets - Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow - Provide outstanding service by interacting directly with customers seeking resolution - Communicate issues and recommendations back to leadership in a clear and concise manner - Document work to share with the Storage and Virtualization team ### Education & Experience Required: - Bachelor's degree or its equivalent, and 2 - 4 years of related experience Desired: - Direct experience with VMware vSphere - Experience with storage and hardware solutions for virtualized computing environments ### Certifications - Security+, or other qualifying IAT II certification (required) - VMware VCP certification with the ability to obtain within 120 days (required) - Dell VxRail Operate certification with the ability to obtain within 120 days (required) ### Security Clearance Required: - Applicants must have eligibility to obtain a Secret clearance Desired: - Active Secret or TOP Secret ### Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.) - Shift – This is a 24/7/365 mission and day, swing, and mid-shift are needed. Rotating shift may be required.