Demo Studio Lead

Job description

About the Team The Demo Studio is responsible for translating OpenAI’s most advanced capabilities into tangible, high-impact experiences for customers. We design and deliver the demos, applications, and environments that define how executives understand what is possible with AI. Our work sits at the intersection of product, engineering, design, and go-to-market. We operate as a hybrid of product studio and live production team, building experiences that are both technically credible and narratively compelling. About the Role We’re looking for a Demo Studio Lead to own the end-to-end demo experience for OpenAI’s major events, webinars, and strategic programs. This is a highly cross-functional role focused on translating cutting-edge AI capabilities into clear, compelling, and production-ready experiences. You will own the full demo portfolio for an event or initiative, spanning mainstage moments, breakout experiences, booths, and supporting content. You’ll define the narrative, architect workflows, build high-fidelity demo environments, direct presenters, and ensure flawless execution in live environments. This is not a traditional sales engineering, presentation, or narrowly scoped design role — it requires a combination of product thinking, technical fluency, storytelling, systems design, and operational excellence. A key part of the role is presenting the work directly: delivering live demonstrations to executive, technical, and industry audiences across mainstage, breakout, customer, and recorded settings. This role is ideal for someone who thrives in ambiguity, operates with strong ownership, and is excited about shaping how the world experiences AI firsthand. This is a hybrid role that can be based in either San Francisco or New York. In this role, you will: - Own the end-to-end demo experience across OpenAI-hosted summits, webinars, third-party industry events, and strategic executive demonstrations. - Translate approved product positioning, real OpenAI capabilities, and audience needs into compelling narratives, believable customer workflows, and clear takeaways. - Personally build high-fidelity demo environments, working applications, and agent-driven workflows using ChatGPT Work, Codex, approved data, and connected tools. - Personally present live demonstrations to executive, technical, and industry audiences, adapting the story and level of detail in real time. - Lead technical and live-production readiness, including presenter rehearsals, capability validation, known limitations, troubleshooting, and recovery plans. - Design cohesive experiences across keynotes, breakouts, demo theaters, booths, webinars, and attendee-facing activations. - Partner with Product, Research, Engineering, Design, Product Marketing, Solutions Engineering, GTM, and Events to align on technical truth, approved claims, audience needs, and execution. - Create reusable golden narratives, reference demonstrations, presenter guidance, approved assets, and audience-specific adaptations that extend the strongest work across programs. - Prioritize requests based on strategic audience value, customer benefit, product readiness, reuse potential, and available team capacity. You might thrive in this role if you have: - 10+ years in B2B technical product marketing and/or technical success roles - A strong systems thinking and can design end-to-end workflows and experiences - Are technically fluent and comfortable working with APIs, AI systems, data, and modern development tools - Experience building demos, prototypes, or customer-facing applications - Strong storytelling instincts and can simplify complex technical concepts into compelling narratives - Are exceptional live presenters with executive presence, able to make complex technical work clear, credible, and compelling in both scripted and unscripted settings - Thrive in high-stakes environments such as launches, conferences, or live executive demos - Are highly detail-oriented and care deeply about craft, usability, and quality - Can operate with a high degree of ownership and autonomy in ambiguous environments - Stay calm under pressure and can troubleshoot effectively in real time This role is not - A traditional sales engineering role focused on feature walkthroughs. - A pure design or engineering role with narrow scope. - A presentation-only role without ownership of the underlying system. - Limited to a single demo or deliverable. Why this role exists As AI systems become more capable, the gap between what is technically possible and what customers can intuitively understand is widening. This role exists to close that gap by turning capability into experience, and ensuring that experience holds up across an entire event, not just a single moment. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.