Deployment Analyst

Job description

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! MAIN DUTIES: • Support the setup, configuration, and onboarding of customer sites into Copeland software and analytics platforms. • Assist with data collection, validation, and system testing to ensure accurate and reliable service delivery. • Support the integration of building systems, refrigeration systems, operational technologies, and related data sources. • Participate in troubleshooting connectivity, data quality, and deployment-related issues under the guidance of senior team members. • Perform configuration, point mapping, device setup, and system updates. • Assist with the setup, configuration, and maintenance of edge devices, gateways, and supporting infrastructure. • Collaborate with customer technical teams, vendors, and internal stakeholders to facilitate successful solution deployments. • Support project execution activities to ensure deployments are completed within agreed timelines and quality standards. • Coordinate with stakeholders to communicate project updates, technical findings, and implementation requirements. • Assist with the creation and maintenance of technical documentation, training materials, and knowledge resources. ADDITIONAL FUNCTIONS: • Manage tasks and deliverables within defined timelines and quality standards while adhering to company vision, mission, and employee policies. • Document and log all technical activities accurately in the designated tracking systems. • Perform other operational functions as required to support the broader Lifecycle Services organization. EDUCATIONAL BACKGROUND: • Bachelor's degree in Engineering, Information Technology, Computer Science, or another related technical discipline. WORK EXPERIENCE OR TRAINING: • Internship, academic project, or work experience in one or more of the following areas: HVAC/R, building systems, controls, automation, industrial systems, IoT, or digital services. • Basic familiarity with data communications, system integration concepts, or industry-standard protocols such as BACnet, Modbus, or similar technologies. • Basic understanding of networking concepts, including IP addressing, subnets, and device connectivity. • Familiarity with Linux environments, cloud platforms, databases, APIs, or IoT technologies is an advantage but not required. SKILLS AND ABILITIES: • Proficiency in Microsoft Office applications, particularly Excel. • Strong written and verbal communication skills. • Strong analytical and problem-solving skills. • Ability to learn new software platforms and digital technologies. • Ability to interpret data, identify patterns, and communicate findings effectively. • Ability to manage multiple priorities in a fast-paced environment. • Customer-focused with attention to detail. • Willingness to collaborate across global teams. OTHER WORK CONDITIONS: Schedule will be 1PM to 10PM, Monday to Friday, but may still have a shifting schedule/weekend work if needed. Must be willing to have a hybrid arrangement and work on-site for thrice per week. Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands COMPETENCY PROFILE: • Customer Focus • Action Oriented • Drives Results • Collaborates • Plans and aligns • Analysis/Problem Solving • Judgement/Decision making • Flexibility and Adaptability Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.