Deployment Lead - ERP Solutions

Job description

WHAT WE DO Rillet serves accounting and finance teams, the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is the AI-native ERP built for modern finance teams. We help companies automate the most critical parts of finance, from closing the books and recognizing revenue to consolidating entities and reporting to investors. More than 600 companies run on Rillet, including Mercor, Scribe, and Function Health, and we partner with leading accounting firms including EY and KPMG. This huge market is ours to take. We’ve raised $200M+ from Sequoia, a16z, ICONIQ, Bain Capital Ventures, Oak HC/FT, and other leading investors to build the financial infrastructure for the next generation of companies and help every business run its numbers at the speed of AI. WHO WE ARE Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. The people who thrive at Rillet do not wait for assignments. They internalize the mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Our work revolves around our customers. The people who succeed here are energized by delivering what matters most, even when it was not part of the original plan. Rillet is built on deep accounting expertise, and it takes people from many disciplines to build a category-defining company. You do not need to be an accountant to thrive here. You do need to care deeply about the problems we solve and the impact our customers can create. Together, we combine the precision of accounting with the speed, creativity, and ambition of AI-native software to power the financial core of the world’s fastest-growing companies while redefining what finance teams should expect from their software. WHO WE NEED We are building industry-defining accounting and finance software. We are looking for an experienced Deployment Lead to guide complex customer implementations and help finance teams successfully transition onto Rillet. This role is ideal for someone who has led ERP implementations and understands how to turn complex accounting and operational requirements into practical systems solutions. You may come from an ERP implementation firm, Big 4 finance transformation practice, systems consulting team, or a SaaS company serving finance organizations. You are comfortable owning multiple workstreams, advising senior stakeholders, and navigating the details of configuration, data migration, integrations, testing, and go-live. You will combine strong implementation judgment with a customer-first mindset—bringing structure to ambiguity, identifying risks early, and keeping customers and internal teams moving toward a successful launch. We’re primarily looking for teammates who are based near our New York City or San Francisco offices, or open to relocating. For this role, we’re also open to remote candidates based anywhere in the United States. Our hybrid schedule brings office-based team members together in person on Tuesdays and Thursdays, plus one additional flexible day each week. Some roles may spend more time in the office depending on the needs of the team. WHAT YOU'LL DO - Lead key parts of customer onboarding and deployment, helping ensure a smooth and timely implementation experience - Partner with internal teams across Product, Engineering, and Customer Success to execute implementation plans and solve customer problems quickly - Learn and analyze client accounting and finance workflows, then translate those needs into clear requirements and practical solutions - Guide customers through onboarding, training, change management, and adoption - Support data migration, reconciliations, systems setup, and integration coordination - Track milestones, drive follow-through, and keep internal and external stakeholders aligned throughout the onboarding process - Identify risks early, escalate issues quickly, and help keep customer launches on track - Build trust with customers by being responsive, thoughtful, and solutions-oriented - Maintain clear documentation and provide regular status updates to customers and internal stakeholders WHO WE'RE LOOKING FOR - 4–7 years in ERP implementation, systems consulting, or finance transformation (e.g., Big 4 or implementation firms) - Background in SaaS, high-growth technology companies, or implementation/consulting environments is strongly preferred - Hands-on ERP experience (NetSuite, SAP, Workday, etc.), including requirements, configuration, data migration, and go-live - Strong understanding of core accounting workflows (close, reconciliations, ASC 606) and how they translate into systems - Customer-facing with strong communication and stakeholder management skills - Systems-minded with solid project management skills; able to run multiple workstreams - Comfortable in fast-paced, ambiguous environments and highly detail-oriented - Experience working cross-functionally with technical and non-technical teams LIFE AT RILLET - Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales. - Competitive pay and meaningful equity. Be rewarded for the value you help create. - Benefits that support you. We offer medical and dental coverage, including up to 100% of employee premiums and 90% of dependent premiums, along with a 401(k), flexible PTO, nine company-wide holidays, and paid parental leave for eligible employees. - Better together. We’re hybrid-first, with teams centered in New York City and San Francisco, as well as select remote roles. Our offices are stocked with snacks, we regularly provide lunch and dinner, and we make time to connect as a team.