Deployment Manager (Hub Lead)

Job description

Monumental is automating on-site construction with robotics and software. Our mission is to make construction software-defined and autonomous - a future where beautiful, bespoke buildings go up in a single day, with minimal labour. We're a growing team of engineers, operators and technicians from companies like Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta and Google DeepMind. It's still the early days of building the company, and this is a chance to make an outsized impact on a problem that matters. From day one, you’ll be working with an experienced founding team, backed by a $32M Series B led by Khosla Ventures and Plural. Monumental is based in the city centre of Amsterdam, in a beautiful facility with an fully equipped workshop and robot testing floor. We build the whole stack in-house - hardware and software, we're explicitly not a hybrid or remote-first company - you can't build robots or walls from home, so we're onsite five days a week. Read more on why we believe you should spend your time working on construction, and learn about our vision https://www.monumental.co/our-vision/and company https://www.monumental.co/about/. You might enjoy Based in Europe’s film on how we’re fixing Europe’s housing shortage https://www.youtube.com/watch?v=2-Q2F0Fcx4A, or this video by Andreas Klinger of what our office looks like https://www.youtube.com/watch?v=DOo8n19XEns. About the role Over the last few years, Monumental has gone from developing a product that works and delivering our first pilots to building at scale - a fleet of 150+ robots that have laid bricks for 90+ homes, a school, a community centre, a hotel, and 150+ m of canal walls. We're taking on more construction projects - "deployments" - every month, with more robots, more people, and now in new markets as we scale from the Netherlands into the UK and US. As Hub Lead, you’ll stand up our first hub outside HQ, in the north of the Netherlands. You’ll start by running our largest deployment to date, then build the team and operations around it as the project pipeline ramps up behind you. We're hiring versatile operators who want to run a deployment as if it were their own business. Behind every one of these projects is a Deployment Manager who owns it end to end. In practice this is five jobs in one: site foreman, operations manager, account executive, analyst, and project manager. You make the build plan, deploy yourself with your team on site as a subcontractor, manage the contractor relationship, and take responsibility for delivering quality walls, finished on time - in construction, one of the most chaotic industries there is. Your goal will be to run multiple deployments in parallel, overseeing complex and high stakes projects. One day you're up at dawn, travelling to site, cutting bricks, running the schedule, working with the general contractor and watching your build plan go up brick by brick. The next you'll be at our facility analysing your deployment's P&L and building the systems that improve your margin on the next deployment. You’ll own delivery and translating friction you observe on-site to our R&D team. This is hard, on-site operations, and some of the most rewarding work you'll find. Robots break, weather turns, the contractor changes the plan, and it's on you to keep the build moving. You'll have an extraordinary amount of autonomy. It's an excellent fit if you've founded a company before, or if you're looking for an entrepreneurial role where you can make outsized impact. What you’ll do - Plan the logistics of a deployment: decide how many and which robots and humans to send, coordinate with other subcontractors, and make both a day-to-day operational plan while also thinking about the bigger picture and how your decisions impact our unit economics. - Spend time on the construction site, overseeing, managing, and motivating the team; liaising with the general contractors and other stakeholders; and generally representing the company and selling our story. You’re comfortable speaking with the guys building scaffolds, the CEOs of the biggest general contractors, and our engineers, all on the same day. - Build the operational systems that make each deployment run better than the last - spotting inefficiencies, fixing processes, improving margin - Work with our existing customer base and drive growth of new construction projects and, in the future, adjacent product lines beyond bricklaying. - Own the P&L of your deployment and propose ways to continuously improve our unit economics. - Support hiring and interviewing additional robot and deployment operators. What we’re looking for - Minimum of 3 years of experience in management as a startup founder, GM, in operations, strategy, business development or a similar area. - Given the local nature of the construction industry, this role requires you to be a native Dutch speaker. - You generally need to be an excellent communicator and be comfortable speaking with a broad range of personas. - You don’t mind getting your hands (literally) dirty to get the job done. - A strong bias-to-action and getting-shit-done mentality with the required tenacity and speed. The emphasis of this role is execution, not analysis. - You’re comfortable in a high-stress environment. Things constantly go wrong at construction sites, the stakes are high, and we’re introducing new technology with novel failure modes. - Raw intellectual horsepower and eagerness to learn. We expect this role to have a steep learning curve whatever your background, and this role might in practice feel like a completely new job every 3-6 months. You’ll learn a lot about construction, robotics, and being part of a high-growth, hard-tech company. - Experience and ability to manage, lead, and motivate a (small) team. - Strong operational and analytical skills. You can build a spreadsheet with a clear operational plan, or present a P&L and model various scenarios and drivers. You’re a strong project manager. Why Monumental? Joining Monumental means being at the forefront of a movement aimed at making significant strides in the construction industry. Here, your work has the potential to impact not just the company but the future of how we build. If you're driven by innovation, eager to tackle complex challenges, and ready to make a tangible difference, we want to hear from you. For open applications (where you don’t see an exact role match), please reach out to us at: iwanttojoin@monumental.co - share with us the most interesting or challenging project you’ve worked on, why you want to join and your CV or portfolio. Unfortunately we do not currently support internships. If you don’t meet all the qualifications here but are excited about Monumental and feel you’d still be able to help us solve difficult problems, do get in touch. We welcome generalists who focus on outcomes and are eager to learn on the job.