Deputy Director, Leasing

Job description

ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Reporting to the Director, Leasing, the Deputy Director, Leasing oversees teams who conduct the leasing of vacant units for the portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Deputy Director supervises Assistant Directors and Leasing Managers who manage the application process. The Deputy Director manages the partnership with external agencies and organizations who provide housing applicants. The Deputy Director oversees the management of applications and ensures applicants are processed in their appropriate order. The Deputy Director provides oversight for the initial lease-up of new or renovated properties and ensures the properties are fully leased within the deadlines set by monitoring agents and stakeholders. After the initial lease-up the Deputy Director provides the Director, Leasing the waitlist. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Supervise Assistant Directors and Leasing Managers who are responsible for managing day-to-day operations for initial lease ups • Oversee post lease-up audits conducted by approved 3rd party • Work in close partnership with members of Breaking Ground’s internal and external Compliance teams and Building staff to ensure occupancy standards and compliance with regulatory agreements • Coordinate with Housing Development during construction phase to facilitate marketing schedules • Manage housing lotteries and ensure properties are fully leased within the deadlines set by monitoring agents and stakeholders • Review reporting and data collection including occupancy statistics, outcomes, demographics, etc. • Oversee the selection of applicants and ensure compliance with regulatory agreements • Review applicant appeals and complaints as needed • Communicate via phone, email, mail, fax as needed with housing applicants, external agencies, 3rd party developers, government representatives and others on the status of applications • Maintain staffing levels appropriate to complete workloads • Perform other related duties as assigned MINIMUM QUALIFICATIONS: • Bachelor’s degree or equivalent experience • 4 years of experience in Low Income Housing Tax Credits, Section 8, and HPD Housing Connect 2.0 Lottery system • LIHTC Certification required • 3 years of supervisory experience • Detail oriented and organized • Must be flexible, creative, and take initiative to work both independently and as part of a team to accomplish objectives • Superior writing and analytical skills • Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams EOE/M/F/Vet/Disabled