Design Lead @ Big Human (Full-time, remote)

Job description

**About Big Human:** - Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences - Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle - Fully remote team with regular company retreats and quarterly coworking events - Values: supportive, grounded, passionate, forward-thinking, and accountable **About the Role:** - Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization - This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials. - You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s - You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences - Agency experience is required ### Key Responsibilities: - Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA - Plan and facilitate design workshops, client reviews, user research, and user testing sessions - Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed - Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices - Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction - Articulate and defend design decisions clearly to clients and internal stakeholders - Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment - Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency ### Qualifications: - 8+ years of product design experience, with agency experience required - A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy - Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context - Experience designing mobile apps, web products, and marketing websites - Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders - Expert-level Figma proficiency and working knowledge of Adobe Creative Suite - Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty ### Nice to Have: - Branding or art direction experience - Illustration or craft-making experience - Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.) - Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools - Curiosity about internet culture, design trends, and emerging technology - Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms) ### Compensation & Benefits: **Salary**: $150,000 - $158,000 **Benefits:** - Medical: Up to $950/month company contribution (~$11,400/year) - Dental: 100% of premiums covered (~$700/year) - Vision: 100% of premiums covered (~$100/year) - 401(k) with 3% salary match - Home internet reimbursement: $900/year - Home office upgrade stipend: $960/year - Shared experience fund: $960/year - Coworking stipend: $960/year - Education stipend: $1,500/year - 10–16 weeks parental leave - 14 paid holidays + generous vacation time - Summer Fridays - Donation matching - Yearly team retreat + quarterly coworking events ### Details **Location:** Technically Remote (work timezone: EST hours), but may require client visits on the East Coast **Work Authorization:** - For US applicants: US citizens or Green Card Holders only - For Canadian applicants: Canadian citizens based on the East Coast & working EST timezone are welcome to apply