Design Program Manager

Job description

### The Role As a **Design Program Manager** at Everlaw, you'll establish the operating system for our growing product design team, bringing structure, visibility, and predictability to how we design AI-powered litigation tools. As our first dedicated Design Program Manager, you'll absorb operational friction and cross-functional complexity so product designers can focus entirely on craft, quality, and solving complex user workflows. **This is a full-time, exempt position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.** #### **What you'll do** - Own the design operating model for planning and delivery — define how design work is estimated, sequenced, and handed off, and maintain the system that makes dependencies and timeline risk visible before they become escalations. - Define design readiness criteria and coordinate pre-launch quality reviews to ensure shipped features meet high standards for craft, responsiveness, accessibility, and edge cases. - Own the working interfaces between Design, Product Management, Engineering, User Research, and Technical Writing — define how scope is agreed, how dependencies are tracked, and where conflicts get decided, so those questions have a standing answer instead of being renegotiated per project. - Build and champion lightweight design operations rhythms, frameworks, and templates—such as design briefs and critique structures—to streamline team workflows. - Manage design resourcing and bandwidth tracking to inform staffing decisions, highlight capacity constraints, and help leadership plan for future team growth. - Own how design's work is represented to the business — build and maintain the reporting layer (capacity, throughput, readiness) that lets product and executive leadership plan against design, rather than assembling narrative updates each cycle. #### **About You** - You have at least 5 years of experience in Design Program Management or Design Operations supporting product design teams in complex, enterprise B2B SaaS or data-heavy environments. - You excel at balancing competing priorities across multiple stakeholders, steering teams through ambiguity with structure, clear prioritization, and empathy. - You've built and scaled lightweight design operations frameworks, delivery plans, and resource tracking processes without stifling creative momentum. - You bring excellent communication and storytelling skills, with a proven ability to translate design progress and complex trade-offs into business-relevant narratives for leadership. - You bring a strong understanding of user-centered design methodologies, modern UX workflows, and tools like Figma. - You have experience working with project tracking tools like Jira or emerging AI tools (e.g., Cursor, Claude Design). - You operate with a low-ego, highly collaborative style, finding genuine fulfillment in making design teams visible and successful. - You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring F-1 visas, including OPT, for this role. Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. We often revisit candidates who may have applied for a different role if something comes up that's a better fit. ### **The Team — Product** The Product team shapes products used by everyone from document reviewers and corporate teams to government attorneys and law firm partners, each with distinct needs across a broad and complex domain. The team brings together user insight, market context, business priorities, design, and technical feasibility to decide what Everlaw builds and why. This work turns deeply capable technology into intuitive experiences and helps define the next era of legal work. ### **Total Rewards & Benefits** The expected salary range for this role is $140,000 - $178,000. Final salary depends on factors including the candidate's experience and skills, and the base pay range is subject to change. This role is also eligible for equity and the benefits below. #### **Health & well-being** - Comprehensive medical, dental, and vision coverage - Flexible Spending Accounts for health and dependent care expenses - Membership to Modern Health to support mental health and wellness - Paid parental leave - Company-sponsored life and disability insurance #### **Financial rewards** - Competitive equity grants, so you share in Everlaw's long-term growth - 401(k) plan with company matching of up to 4% of eligible annual compensation #### **Growth & everyday perks** - 17 paid vacation days, 11 federal holidays, and paid sick leave - Four "Everlawlidays" (additional paid company-wide days off) per year - Annual allocation for learning & development and relevant professional membership dues - Hybrid work with regular work-from-home days and flexibility for life's logistics - Monthly home internet reimbursement, plus a stipend for your desk setup - Catered lunch each workday, plus snacks and company-wide events in our offices ### About Everlaw When a lawsuit or investigation happens, teams must comb through vast amounts of electronic evidence — emails, documents, chats, files — to find what matters. That work is not a side task but the case itself, and where most of the time and money in litigation goes. Everlaw is the litigation and investigation management platform changing that, using AI to turn mountains of messy data into the handful of facts that win or lose a case, compressing weeks of work into hours. We're the kind of place that's ranked #1 on G2 in our category and named a Great Place to Work™ by our own team. So if you want a front row seat to an industry in transformation, career-defining work you'll be proud to tell people about, and real upside at a company in control of its own destiny, we'd love to get to know you. - #LI-KP1 - #LI-Hybrid [​​About Everlaw](https://www.everlaw.com/company/mission/) *At Everlaw, you'll shape how AI re-wires the legal industry, at a category-leading business built on a mission to illuminate the truth.* Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the [California Equal Pay Act](https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=LAB&sectionNum=1197.5.). Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We collect and process the personal information you provided along with your job application in accordance with our [Applicants Privacy Notice and Notice at Collection](https://www.everlaw.com/applicants-privacy-policy/). When preparing to engage with Everlaw as a candidate, you may use AI tools for research, polishing application materials, and interview prep. However, any assessments (unless explicitly stated), remote interviews or live interviews must be completed independently without AI support. **By submitting your application, you agree to adhere to these rules.** Here's the link to our [full policy](https://www.everlaw.com/careers/candidate-ai-policy/), and please reach out with any questions! We use Gem as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Gem with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Gem complies with NYC Local Law 144. We began using Gem in April 2026.