Design Program Manager – Touch Display Control Products

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. How Will You Make An Impact? Manage complex, global design programs for interactive touch-display products and related embedded systems. Own project scope, schedule, budget, resources, risks, governance, and stakeholder communication. Coordinate cross-functional design, quality, sourcing, supplier, test, and manufacturing teams while functional leaders retain technical ownership. Partner with customers and business units to define requirements, statements of work, milestones, validation, and manufacturing-readiness deliverables, ensuring projects meet quality, cost, schedule, supply-chain, regulatory, and customer expectations. Location: This role will be based on-site at the St. Petersburg, FL – Gandy Site. What Will You Do? Project Management Manage programs from requirements and architecture planning through validation, certification, production launch, and sustaining handoff. Develop and maintain integrated scope, schedules, budgets, resource plans, milestones, dashboards, risks, issues, and change controls. Coordinate global electrical, mechanical, optical, touch, firmware, software, quality, sourcing, supplier, test, and manufacturing teams; clarify ownership, dependencies, decisions, and deliverables. Manage customer and executive communications, design and readiness reviews, action closure, contract commitments, and timely escalation of unresolved issues. Oversee PCBA workstreams, including design reviews, BOM and component readiness, prototype and NPI builds, verification, production test, yield improvement, and production transition. Oversee mechanical enclosure workstreams, including materials, tooling, tolerance and fit, structural and thermal considerations, cosmetics, prototypes, and production qualification. Manage box-build integration and readiness for PCBAs, displays, touch modules, enclosures, cables, firmware, calibration, final testing, traceability, labeling, packaging, and manufacturing ramp. Ensure functional owners define and complete product requirements, design deliverables, compliance, reliability, and validation for touch performance, image quality, environmental, mechanical, electrical-safety, EMC, wireless, and representative-use conditions. Coordinate suppliers and manufacturing teams on tooling, component availability, qualification builds, test coverage, yield, end-of-life risks, cost, and recovery plans. Maintain customer satisfaction, confidentiality, and compliance with company safety, health, security, and quality procedures; perform other duties as assigned. How Will You Get Here? Education and Experience: Bachelor’s degree in Engineering, Project Management, Operations, or a related technical field; PMP certification preferred. 10-12+ years of experience managing complex product-development programs for integrated electronic hardware within a Quality Management System. Experience managing scope, schedule, budget, resources, risks, quality, change control, stakeholders, and phase-gate governance from concept through mass production and sustaining handoff. Experience coordinating global design teams, manufacturer teams, suppliers, and customers in a matrix organization. Experience with professional display, interactive touch, human-machine interface, control-panel, conferencing, industrial electronics, or comparable embedded connected products strongly preferred. Project management experience across PCBA design and manufacturing, mechanical enclosure development, and box-build manufacturing from prototype through production ramp. Agile or Scrum experience preferred. An equivalent combination of education, experience, and training may be considered. Knowledge, Skills, and Abilities: Strong project leadership, customer communication, executive reporting, negotiation, meeting facilitation, conflict resolution, and issue-escalation skills. Ability to manage global cross-functional teams and deliver customer commitments on time and within budget. Working knowledge of touch-display architecture, including display and touch modules, cover glass, optical bonding, embedded electronics, firmware, connectivity, mechanical enclosures, and box build. Ability to manage PCBA, enclosure, box-build, manufacturing, verification, reliability, compliance, and engineering-change deliverables without serving as the functional design authority. Proficiency with integrated schedules, resource and budget tracking, dependency maps, risk and action logs, dashboards, change control, and phase-gate reporting. Fluency in English and Chinese is preferred. Benefits You Will Receive While Working with Jabil Medical, dental, prescription drug, and vision insurance, with HRA and HSA options 401(k) match Employee Stock Purchase Plan Paid time off Tuition reimbursement Life, AD&D, and disability insurance Commuter benefits Employee Assistance Program Pet insurance Adoption assistance Annual merit increases Community volunteer opportunities BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. 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