Design Quality Manager, Alternative Delivery

Job description

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM Calgary is seeking a Design Quality Manager to support the Alternative Delivery projects in Canada. Responsibilities include, but are not limited to: • Under general direction, provides technical supervision for quality-related projects or major phases of significant quality initiatives, coordinating efforts of technical support staff as needed. • Applies broad expertise to deliver key quality assignments effectively and efficiently. • Leads quality assurance and quality control functions within assigned program(s) or project area(s), ensuring design, procurement, and installation meet both client and AECOM quality standards. • Provides leadership in the development and implementation of quality systems, procedures, proposals, and related initiatives. • Applies advanced quality assurance/control theories and research methodologies to solve complex, cutting-edge technical challenges. • Assesses and plans technical approaches to problems, organizing resources to develop effective solutions to complex quality issues. • Reviews project processes and assesses outcomes to ensure quality objectives are met. • Evaluates supplier capabilities and performance in delivering required products and services. • Makes frequent decisions based on sound engineering principles and professional judgment. • Conducts investigations and quality testing of moderate to high complexity. • Offers technical guidance and mentorship to junior engineers, technicians, and inspectors. • Maintains the revisions to the project specific Design Quality Management Plan and relevant training. Qualifications Minimum Requirements: Bachelor’s degree in a relevant discipline (Civil, Mechanical, Electrical engineering) plus 6+ years of experience managing quality for infrastructure design projects or technical diploma plus 8+ years of relevant experience. Preferred Qualifications: Experience managing design quality assurance/quality control on large infrastructure or transit design projects (e.g., LRT, rail, or major roadway). Familiarity with relevant codes, standards, and regulatory requirements (e.g., ISO 9001, CSA, or applicable provincial transportation authority standards). Professional Engineer (P.Eng.) designation in Canada, or eligibility to obtain it. Certified ISO 9001 Lead Auditor. Strong understanding of multidisciplinary design coordination and quality workflows. Experience working with contractors, consultants, and government stakeholders in a quality leadership role. Excellent communication skills and the ability to influence design teams toward quality-driven results. Ability to provide ongoing design quality training to design teams. Proficiency in quality management systems and software tools used for tracking NCRs, audits, and corrective actions. Additional Information Sponsorship for Canadian employment authorization is not available for this position At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.