Job title: Design Sales RepresentativeLocation: Toronto, ONEmployment: Part-Time EmploymentDepartment: Umbra Store Reports To: VP, Design Is this you?Looking to join a concept store in downtown Toronto to provide exceptional service to customers?Are you highly motivated with a design background and 1- 2 years of retail sales experience in home fashions and products?Here’s what makes you successful at Umbra…Entrepreneurial SpiritCan-Do AttitudeCuriosityStreet Smarts Team Player MentalityWhat you’ll do to be successful in this role…Sales: You will be passionate about the selling process, drive sales and show customers products that fit their needs. You will assist with achieving targeted sales results. You will be the authority if Umbra products, sharing the story behind the brand and each design.Customer Service: You will promote company vision and core values through providing exemplary customer care. You will act as a Brand Ambassador by being positive, friendly, honest, respectful and professional. You will deliver excellent customer service to positively impact brand loyalty, purchase and repeat visits.Store Operations: You will participate in receiving and merchandising (this includes lifting heavy boxes). You will follow up with customers regarding orders upon arrival and check the hold room. You will maintain a neat, organized and on-brand environment by cleaning store interior, washrooms, windows and patio.What you’ll bring…Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective relationships with co-workers and customers alike. Communication: You are proficient at active listening. You are comfortable presenting information and are able to respond to questions.Suggested Education: Post-secondary degree and/or diploma in retail, graphic and industrial design would be an asset. Preferred Experience: Proven sales ability in a retail environment (housewares and quality giftware) and an interest or background in fashion. High energy and an outgoing personality with a strong customer service and sales focus are critical.We’re Umbra …A leading global design companyWe share a vision of creating original, modern, casual and affordable design for every room in the home. We are a privately owned, Canadian company with over 45 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits. Hourly Compensation: $22.00-$24.00 per hour Hiring ProcessVacancy Status: Existing Position Use of Al: Umbra may use artificial intelligence (Al) tools to assist in screening, assessing, or selecting candidates for this role. These tools are designed to support - but not replace - human decision-making. All hiring decisions will be reviewing by our recruitment team to ensure fairness, accuracy, and compliance with employment laws.All candidates will be notified of the hiring decision within 45 days of their final interview.
Job title: Design Sales Representative
Location: Toronto, ON
Employment: Part-Time Employment
Department: Umbra Store
Reports To: VP, Design
Is this you?
Looking to join a concept store in downtown Toronto to provide exceptional service to customers?
Are you highly motivated with a design background and 1- 2 years of retail sales experience in home fashions and products?
Here’s what makes you successful at Umbra…
- Entrepreneurial Spirit
- Can-Do Attitude
- Curiosity
- Street Smarts
- Team Player Mentality
What you’ll do to be successful in this role…
- Sales: You will be passionate about the selling process, drive sales and show customers products that fit their needs. You will assist with achieving targeted sales results. You will be the authority if Umbra products, sharing the story behind the brand and each design.
- Customer Service: You will promote company vision and core values through providing exemplary customer care. You will act as a Brand Ambassador by being positive, friendly, honest, respectful and professional. You will deliver excellent customer service to positively impact brand loyalty, purchase and repeat visits.
- Store Operations: You will participate in receiving and merchandising (this includes lifting heavy boxes). You will follow up with customers regarding orders upon arrival and check the hold room. You will maintain a neat, organized and on-brand environment by cleaning store interior, washrooms, windows and patio.
What you’ll bring…
- Relationship Building: You encourage collaboration and are a team player who can develop and maintain effective relationships with co-workers and customers alike.
- Communication: You are proficient at active listening. You are comfortable presenting information and are able to respond to questions.
- Suggested Education: Post-secondary degree and/or diploma in retail, graphic and industrial design would be an asset.
- Preferred Experience: Proven sales ability in a retail environment (housewares and quality giftware) and an interest or background in fashion. High energy and an outgoing personality with a strong customer service and sales focus are critical.
We’re Umbra …A leading global design company
We share a vision of creating original, modern, casual and affordable design for every room in the home. We are a privately owned, Canadian company with over 45 years of industry experience. Led by one of our founders, our designs can be found in over 120 countries across five continents. Our global success is attributed to our entrepreneurial nature and a desire to push ourselves, and each other, beyond our limits.
Hourly Compensation: $22.00-$24.00 per hour
Hiring Process
- Vacancy Status: Existing Position
- Use of Al: Umbra may use artificial intelligence (Al) tools to assist in screening, assessing, or selecting candidates for this role. These tools are designed to support - but not replace - human decision-making. All hiring decisions will be reviewing by our recruitment team to ensure fairness, accuracy, and compliance with employment laws.
- All candidates will be notified of the hiring decision within 45 days of their final interview.
Here at Umbra, we never sit still. As a global housewares brand, we are constantly on the move when it comes to innovation and designing great products for households across the world. Our Passion and drive span all the way from our in-house design studio to marketing, finance and everywhere in between.Originality is deeply rooted in the core of our business. Here at Umbra, you are not only part of a global team but also an individual contributor that matters. We encourage originality in every area of our business and empower our employees to push the boundaries with new ideas and concepts that will bring our business to the next level.InnovativeOur business is growing quickly, and is constantly evolving. We rely on our team to think quick, challenge the norm and initiate change. Innovation is the driving force not only behind our products but throughout our organization.PeopleOur business would not exist without our people. We are a diverse group that is comprised of over 20 nationalities with one common objective: work hard and spread the love for original design. With offices in Europe, UK, Brazil & China, there are endless opportunities for movement and growth.
Here at Umbra, we never sit still. As a global housewares brand, we are constantly on the move when it comes to innovation and designing great products for households across the world. Our Passion and drive span all the way from our in-house design studio to marketing, finance and everywhere in between.
Originality is deeply rooted in the core of our business. Here at Umbra, you are not only part of a global team but also an individual contributor that matters. We encourage originality in every area of our business and empower our employees to push the boundaries with new ideas and concepts that will bring our business to the next level.
Innovative
Our business is growing quickly, and is constantly evolving. We rely on our team to think quick, challenge the norm and initiate change. Innovation is the driving force not only behind our products but throughout our organization.
People
Our business would not exist without our people. We are a diverse group that is comprised of over 20 nationalities with one common objective: work hard and spread the love for original design. With offices in Europe, UK, Brazil & China, there are endless opportunities for movement and growth.
