Designate Team Leader - SPAR Ashburton

About Appleby Westward

Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.

Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as work within our SPAR network.

Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east, to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.

We have pride in serving our communities and strive to provide an efficient quality customer service for all our customers. We also play a big role in local charity and community support and are active in fundraising for local organisations and our main charity partner Marie Curie.

What can you expect from a career with us?

10% Discount on all in-store purchases – because you deserve to save while you shop!

Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.

Support When You Need It: Employee Assistance Programme: Access to Grocery Aid for support with any challenges you might face.

Secure Your Future: Company Pension Scheme: Available after just 3 months of service, helping you plan for a secure future.

Grow with Us: Career Progression Opportunities: From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.

About Ashburton

Ashburton is a vibrant small town on the edge of Dartmoor that offers a great balance of community life and access to nature. It has a strong independent spirit, with lots of local shops, cafés, and a well-loved arts and food scene that gives the town real character. You’re never far from open countryside, rivers, and moorland walks, making it ideal if you enjoy being outdoors.

We are now looking to add talent to our retail store team. Do you have exceptional customer service skills and want to start or further your career in retail? If so, you might be the perfect fit for our team!

The Designate Team Leader Role

Our SPAR convenience stores are more than just a local shop, and we are proud to be at the heart of the community. As a Designate Team Leader (DTL) you’ll be a member of our management team, taking accountability when the Store Manager is out of the Store. You will be responsible for ensuring excellent customer service and store standards, by leading from the front.

The successful candidate must be flexible and able to cover holidays, absences, and periods when the Store Manager is away, as the role requires adaptability to business needs, including night shifts (with a typical week involving 1–2 early shifts and 1–2 evening shifts.

Do you have?

• Proven Team Leader/Supervisory experience within the retail industry;

• Good organisational skills with the ability to prioritise effectively;

• Excellent customer service and communication skills;

• Ability to build trusted relationships with colleagues and customers;

• Ability to work positively and lead a team to achieve results.

You will be responsible for:

• Supporting the recruitment, induction and training of new team members;

• Being a positive role model to the team;

• Ensuring the store is safe for colleagues and customers;

• Keeping the store well stocked and presented;

• Supporting the successful running of the store.

You will be required to comply with all legislative requirements as well as all Company policies and procedures; ensuring the team do the same. This will include health and safety, food handling and age restricted sales.

To Apply:

If you think you’ve got the skills desired for this role you should apply online, attaching a copy of your CV.

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