Deskside Support Engineer

Job description

We are looking for an experienced Senior Desk Side Support Engineer to provide high-quality onsite and remote IT support across Switzerland and global business locations. Experience: 7–9 years Languages: Fluent in English & French (Preferrable) 🔑 Key Skills: • Desktop / Desk-Side / EUC Support • Windows 10/11 • Microsoft 365 & Teams • Active Directory / Azure AD / Microsoft Entra ID • Intune & SCCM/MECM • ServiceNow / ITSM • VIP & Executive Support • VPN, TCP/IP, DNS, DHCP & Wi-Fi troubleshooting • Teams / Zoom / Webex & Meeting Room Support • Endpoint Security, BitLocker & Patch Management • Hardware, Peripheral & Printer Support • Asset & Lifecycle Management • ITIL / SLA / KPI Management Ideal candidates will have experience supporting enterprise environments with 1,000+ users , VIP/executive stakeholders, and multinational teams. Swiss/European or financial-services experience is a strong advantage.