Desktop Administrator

Job description

HC Brands is seeking an Desktop Administrator. This person is responsible for creating, executing, and maintaining software and patch deployment methods. They are also responsible for PC issue diagnostics, research, and correction. The Desktop Administrator provides day-to-day technical support for network infrastructure and desktop systems software and hardware. The Technology team is responsible for working directly with the CEO and other key stakeholders to help develop new technologies that will increase revenue and improve customer satisfaction. They also ensure that systems are up to date and running properly at all facilities. This is a fast-paced environment where you will have the opportunity to learn from others with experience in development and marketing. The Tech Team's goal is to build an outstanding digital presence for HC Brands. The ideal candidate will have experience with desktop systems, workstations, servers, and network issues. They will be able to document client incidents in our ticketing system to ensure a timely resolution, and they'll prioritize and escalate support incidents based on business impact. **THIS POSITION IS 100% ON-SITE IN JACKSONVILLE, FL.**