Desktop support

Job description

H i , This is Sujith from KRG Technologies ; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change. Job Title: Desktop Support Location: Montreal ,CA Duration: CONTRACT(6+ months to hire) Job Description: Provide specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN) · Route problems to onsite hands and feet support staff. · Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. · Administer and provide User Access and Exit controls. · Experience in Administration of Macintosh base environment · Experience in supporting production environment comprising of MAC machines. · Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks · In depth knowledge of Apple Mac client and server operating systems. · Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus · Open / Active Directory integration · Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus · Basic knowledge of Windows based systems Experience Required · Excellent interpersonal skills with the ability to influence both I.T. and the business · Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage. · Mass upgrades and patch management of Mac OS and Software · Product installation and application patches deployment · Administration and maintenance of existing packages Thanks & Regards experience in Aruba Architecture and Airwave & CPPM KRG Technologies Inc.