Desktop Support

Job description

Job Title: Desktop Support Location: Salt lake City, UT/Phoenix, AZ. Duration: Contract /Full Time Job Description: Daily Tasks Imaging / re-imaging laptops & desktops Troubleshooting technical laptop and desktop issues (Windows & applications) Decommissioning end-of-lease desktops & laptops Diagnosing laptop & desktop hardware issues Mapping network drives / printers Coordinating laptop & desktop repairs with hardware suppliers Assisting with application testing Vendor escorts (occasional) Some relocation of desk phones / workstations Some remote support (via remote access software) Hard Skills: Strong Windows 7 troubleshooting & diagnostics Strong application troubleshooting (MS suite – Outlook, PowerPoint, Excel, Word, Visio, Lync) Hardware troubleshooting & diagnostics (laptops, desktops) Basic networking (drive / printer mappings, network connection diagnostics) Active Directory / PC security Internet Explorer & Chrome troubleshooting BlackBerry / mobile phone / CISCO handset support experience is a bonus Soft Skills: Good communicator (written and verbal) Takes responsibility & accountability Teachable Solutions-focused Team player – able to contribute new ideas Flexible in terms of workload and daily tasks All your information will be kept confidential according to EEO guidelines. Thanks for your time, Kind Regards, Ajith Technical Recruiter KRG Technologies Inc Phone: 661 367 8000 Ext - 310