Desktop Support Associate Analyst

Job Description Summary Implement, uphold, and manage the organization's Cloud Management policies, specifications, and infrastructure. Migrate existing on-premise applications to the cloud, debug cloud stacks, and implement new cloud-applications. Manage and perform continuous integration and continuous deployment processes, and cost optimization of the private, public, and hybrid cloud platforms. Job Description Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future. This position will follow our hybrid work model, we expect the selected candidate to be in a Raymond James office location three days per week, with at least one of those days being a Monday or a Friday. Summary: This role will help drive and implement engineering solutions and strategies that will improve hybrid and public cloud technology adoption, with a focus on AWS technologies. This includes designing and participating in the development of cloud-based solutions that scale to help deliver both internal and business-facing applications. This role will leverage Infrastructure as Code (IaC) frameworks and programming languages to provide a repeatable catalog of secure platform services including virtualized and container-hosted services. Responsibilities: Research and recommend innovative technologies and approaches for public cloud infrastructure management, upgrades, or improvements, while adhering to technical or budgetary constraints. Proactively plan capacity monitoring and scaling of platforms and applications. Obtain and evaluate information on factors such as costs, performance, and security to determine solution patterns and services. Participate in software system programming, validation, deployment, and documentation. Provide technical leadership, including mentoring others, gaining consensus across teams & individuals, substantiating technical decisions, validating team recommendations, integrating efforts into a comprehensive strategy, and delivering results on time. Writes and/or reviews requirements, system specifications, flow charts and technical diagrams. May occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities. Performs other duties and responsibilities as assigned. Required: Must have 3+ years of AWS Cloud Engineer experience. Experience with Infrastructure as Code (IaC) using Terraform. Experience coordinating efforts across one or more teams and mentoring more junior developers. Experience with Amazon Web Services, including IAM, S3, EC2, Lambda/Serverless Technologies, RedShift, Aurora and EKS. Knowledge of SOLID and object-oriented design patterns. Experience with on-premises and cloud-based networking. Good knowledge of on-premises and cloud security practices. Experience writing software in one or more programming languages (e.g., Python, Java, Groovy, Go, TypeScript). User/developer-level experience with Linux, particularly Ubuntu, Red Hat, or CentOS. Experience working with CI/CD Pipelines or Stack Orchestration processes. Experience working with Git. Experience with Agile/Scrum planning tools (e.g., Jira, Azure DevOps). Preferred: Experience with Container tools including Kubernetes and Docker. Licenses/Certifications: AWS Certification(s) preferred but not required. Terraform Certification preferred but not required. Programming Certification(s) preferred but not required. Education High School (HS) (Required) Work Experience General Experience - 6 to 10 years Certifications Salary Range $75,000.00-$140,000.00 Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit . At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-TC1