Despatch Operations Administrator

Job description

Hands on active role based in our despatch office, yard and warehouse. Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries. Ensure compliance with health and safety standards and company procedures. Prepare and process despatch documentation, including delivery notes. Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads. Schedule and track outgoing deliveries to ensure deadlines are met. Maintain accurate records of all outgoing goods and update systems accordingly. Perform regular checks on despatch paperwork and flag any discrepancies. Support the despatch team with administrative tasks as needed Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment. Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments. Proficiency in Microsoft Office Suite (Excel, Outlook, Word). Strong problem-solving abilities and attention to detail. Ability to work under pressure, remain calm and assertive whilst resolving discrepancies. Just some of what we are able to offer includes: • Competitive salary • Interesting and challenging work • Continued training, support and career development. • The opportunity to work with and learn from, industry leading people who are committed to excellence Our Ref: #LI-AM2 Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values. To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.