Dessert Cart Attendant – Raymond James Stadium

Job description

LEGENDS GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! GLOBAL HOSPITALITY We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn. RAYMOND JAMES STADIUM Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. DESSERT CART: The Dessert Cart Attendant provides exceptional guest service while working collectively and cooperatively within the Premium Service Department, specifically in the Suites environment. This position is responsible for creating a memorable and engaging dessert experience for suite guests by operating a mobile dessert cart and providing personalized service throughout the event. Dessert Cart Attendants work in teams of two and travel suite to suite offering guests a variety of dessert options, including premium ice cream, toppings, sauces, and specialty dessert items. Guests may choose to enjoy a simple scoop of ice cream, purchase a featured dessert item, or create a customized sundae made to their preference. The Dessert Cart Attendant should be able to assist guests with recommendations, build visually appealing desserts, and provide warm, professional, and efficient service. This role requires strong guest interaction, attention to detail, teamwork, and the ability to maintain cart presentation, product quality, cleanliness, and food safety standards throughout the event. Dessert Cart Attendants are expected to ensure all necessary items, ingredients, supplies, and equipment are properly stocked before service and maintained during the event to support a smooth and elevated guest experience. RESPONSIBILITIES: Provide outstanding guest service in a professional, friendly, and engaging manner. Prepare customized dessert creations based on guest preferences while maintaining presentation standards. Assist guests with dessert selections, recommendations, and purchase options. Ensure the dessert cart is fully stocked with all necessary ingredients, toppings, utensils, napkins, serving supplies, and equipment before and during events. Maintain cleanliness, organization, and visual presentation of the dessert cart at all times. Follow all food safety, sanitation, and allergen awareness procedures. Monitor product levels and communicate replenishment needs in a timely manner. Handle guest requests, questions, and concerns with professionalism and urgency. Support overall Premium Service Department standards and contribute to a positive team environment Adhere to all Legends Uniform and Grooming guidelines Other duties as assigned QUALIFICATIONS Strong guest service, and communication skills. Ability to work well with a partner and as part of a larger Premium Service team. Positive attitude, professional appearance, and guest-first mindset. Ability to stand, walk, push, pull, lift 30 lbs., occasionally 50 lbs., and move throughout the event as needed. Comfortable interacting directly with guests in a premium hospitality environment. Ability to work in a fast-paced event environment while maintaining attention to detail. Previous food service, hospitality, or premium service experience preferred but not required. Must be able to obtain food safety and responsible service certifications Ability to work all Stadium events, including extended hours, nights, weekends, and holidays Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.