DevOps Engineer

Job description

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we’re proud to be recognized as a BC Top Employer for the second consecutive year, reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite. What We Offer - Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency). Specific benefits may vary by location and will be discussed further during the interview process. - Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events. Many locations also feature parent rooms, on-site gyms, comfortable lounges, and adaptable workstations to support your comfort and productivity. - Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized. - Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization. POSITION SUMMARY: We are looking for a DevOps Engineer to help build, maintain, and improve our cloud infrastructure and deployment systems on AWS. Reporting to the DevOps Manager, this role requires solid hands-on experience with infrastructure, CI/CD, and observability, along with growing ownership of services and systems. You will work closely with engineering teams to ensure reliable deployments, scalable systems, and strong operational practices across ECS, EKS, and EC2-based workloads. This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed. This will be a full-time, permanent position working out of the San Diego office on a hybrid model (3-days per week in the office). WHAT YOU’LL BE DOING: - Build, maintain, and optimize CI/CD pipelines for reliable application deployments - Manage and improve AWS infrastructure across ECS, EKS, and EC2 environments - Develop and maintain Infrastructure as Code using Terraform - Monitor system health and performance using Grafana and supporting observability tools - Troubleshoot infrastructure and application issues in staging and production environments - Collaborate with developers to improve deployment workflows and system reliability - Support containerized workloads using Docker and Kubernetes (EKS) - Implement and maintain logging, alerting, and incident response processes - Contribute to cost optimization and performance tuning within AWS - Maintain clear documentation for infrastructure, processes, and runbooks - Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement while ensuring the responsible, secure, and compliant use of AI tools. - Use AI-assisted tooling to draft, refactor, and review Terraform modules and Kubernetes/ECS manifests, improving delivery speed while maintaining quality and security standards WHAT YOU’LL BRING: - 2–4 years of experience in DevOps, SRE, or related roles - Hands-on experience with AWS services, particularly ECS, EKS, and EC2 - Experience writing and maintaining Infrastructure as Code using Terraform - Experience with monitoring/observability tools, especially Grafana - Familiarity with CI/CD tools (e.g., GitHub Actions, GitLab CI, Jenkins) - Experience with containerization (Docker) - Working knowledge of Linux systems and networking fundamentals - Scripting experience (Bash, Python, or similar) - Can independently handle day-to-day infrastructure and deployment tasks - Comfortable debugging issues across application and infrastructure layers - Takes ownership of services (e.g., a cluster, pipeline, or environment) - Knows when to escalate complex architectural decisions - Proactively identifies reliability, performance, and cost improvements - Experience applying AI to DevOps practices, including infrastructure automation, CI/CD optimization, incident investigation, observability, and operational efficiency. IT’S A BONUS IF YOU HAVE: - Experience operating Kubernetes clusters in production (EKS) - Familiarity with Prometheus or other metrics backends used with Grafana - Experience with AWS IAM, networking (VPCs, security groups), and load balancing - Exposure to autoscaling, high availability, and fault-tolerant system design - Experience with blue/green or canary deployments - Understanding of cost monitoring and optimization in AWS INTERVIEW PROCESS: At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do. Here's what you can expect throughout the interview process: - Recruiter Interview: 30-minutes - Hiring Manager Interview: 45-minutes - Panel/Assignment: 60-minutes - Final Leadership Interview: 30-minutes Thriving at Trulioo At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future. We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification. Get an inside look at life at Trulioo by following us on LinkedIn https://ca.linkedin.com/company/trulioo, or learn more about us at www.trulioo.com http://www.trulioo.com If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. Privacy Notice As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo’s Website Privacy Policy https://www.trulioo.com/website-privacy-policy in the section “When you apply for a job”.