Devops Engineer

Job description

**About Hexnode** Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. ### **Role Overview** We are seeking a**AWS Operations Specialist** to manage and maintain our cloud infrastructure and device ecosystems. This is a highly operational, execution-focused role—not an architecture position. The ideal candidate has **2 to 4 years of experience** executing infrastructure as code, monitoring environments, and following documented playbooks to keep our systems secure and resilient. Because this role handles secure environments, candidates **must be US Citizens** and capable of passing a comprehensive federal background check. ### **Key Responsibilities** - **Infrastructure Execution:** Run, maintain, and execute existing Terraform and Ansible scripts to deploy and update infrastructure. - **GovCloud Monitoring:** Actively monitor our AWS GovCloud dashboards, keeping a close eye on system health, performance metrics, and security baselines. - **Mobile Device Management:** Manage Android Enterprise kiosk configurations, ensuring secure deployments and smooth device operations. - **Incident Response & Triage:** Respond swiftly to operational alerts by strictly following our documented team playbooks. - **Escalation:** Identify anomalies or issues that fall outside established, documented procedures and escalate them accurately to the engineering team. ### **Required Qualifications & Profile** - **Citizenship:** Must be a **US Citizen** (required for GovCloud infrastructure management). - **Background:** Must be able to successfully clear a rigorous federal background investigation. - **Experience:** 2 to 4 years of hands-on experience in a technical operations, DevOps, or SysAdmin role. - **Technical Familiarity:** - Comfort executing/running **Terraform** and **Ansible** scripts (writing them from scratch is not required). - Direct experience navigating the **AWS Management Console** (GovCloud experience is a plus, but commercial AWS experience is acceptable). - Familiarity with **Android Enterprise** or similar Mobile Device Management (MDM) platforms. - **Mindset:** Highly disciplined, detail-oriented, and process-driven. You take pride in operational consistency and knowing when to escalate.