DevOps Engineer

Job description

Industry leader? Well, how about an industry creator?! WalkMe, an SAP company, pioneered the world's leading Digital Adoption Platform, helping organizations navigate change across any application or system. Today it is the platform that drives AI adoption across the enterprise. Enterprise work stays fragmented across applications, and that fragmentation compounds as AI advances. Traditional training and vendor-provided help leave organizations managing change one application at a time. WalkMe guides people through change, brings AI into the flow of work, automates tasks and shows executives how workflows perform. Global leaders including IBM, Nestlé, Thermo Fisher Scientific, and the U.S. federal government trust WalkMe. WalkMe turns AI potential into AI performance. So, if you’re an expert in your field, and looking for an opportunity to work, collaborate, and innovate with some of the most talented people out there, WalkMe is the place for you! We are looking for a **DevOps Engineer** to join our amazing Cloud Engineering team. We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. If you're excited about developing and working on innovative products, solving technical challenges, and being part of a company that is now proudly **a member of the SAP family**—**WalkMe is the place for you**. **As this role will support our Federal business, US Citizenship is required.** **This role will require working on Sunday's as needed. Will be able to take another day off that week.** ### What You'll Own - Assist in managing deployment pipelines to facilitate smooth and efficient software releases. - Help implement and maintain observability solutions for monitoring system performance and reliability. - Support local development environments to optimize developer workflows. - Work with development teams to ensure infrastructure aligns with project requirements. - Contribute to improving the security of our infrastructure by assisting with proactive measures and audits. - Assist in developing and maintaining automation scripts and tools to enhance operational efficiency. - Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations. - Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure. ### What You Need to Succeed - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - 4+ years of experience as a DevOps Engineer, Site Reliability Engineer or similar role - Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm. - Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab. - Proficiency in AWS cloud platform. - Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes. - Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar. - Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation. - Experience in managing databases, such as Mysql, Postgres and MongoDB. - Familiarity with security best practices and tools for infrastructure and application security. - Excellent problem-solving skills and the ability to troubleshoot complex issues. - Strong communication skills and the ability to work effectively in a collaborative environment. - A proactive and self-motivated approach to learning and adopting new technologies. - Passion for continuous improvement and operational excellence. ### What Sets Us Apart - At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. - Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. - Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. - Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. - Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long. - WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. - WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. - WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. - Robust Retirement Contributions: Ask HR about the specific offerings for your region! - SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.