DevOps Engineer

Job description

About us At PLG Group, we connect people with culture – from concerts, theatre and festivals to exhibitions, sporting events and other live experiences across the Czech Republic and Slovakia. PLG Czech Republic brings together Ticketportal, GoOut and Ticketstream. We combine their local expertise with the technology resources of an international group and build reliable systems that keep our products and internal teams running smoothly. Your role We are looking for a DevOps Engineer to help us automate infrastructure and deployments, improve observability and keep our systems stable, secure and ready for peak demand. Alongside core DevOps work, you will also contribute to internal system integrations, access management and technical support for selected event solutions. This role suits someone who enjoys removing manual work, finding the root cause of problems and creating solutions that make life easier for both engineering and operations teams in the long term. What you will do Automation and infrastructure Build, maintain and improve CI/CD pipelines for development, staging and production environments. Automate provisioning, configuration and deployment using Infrastructure as Code and minimise manual intervention. Standardise environments and workflows so they are reproducible, secure and easy to scale. Reliability, observability and incidents Develop monitoring, logging, tracing, dashboards and alerting for critical services. Support incident response, perform root cause analysis and turn findings into concrete fixes and preventive improvements. Define and maintain SLOs and improve the availability, resilience and performance of infrastructure and applications. Security and collaboration Embed security checks into CI/CD and ensure secure infrastructure configuration, secrets handling and compliance with internal standards. Work with engineering teams on release processes, branching strategies and DevOps best practices. Document technical solutions and share knowledge across technical and non-technical teams. What we’re looking for MUST-HAVE REQUIREMENTS At least 2–4 years of experience in DevOps, platform engineering, system administration or a related technical role. Strong Linux skills and hands-on experience with CI/CD tools such as Github Actions or FluxCD. Experience automating infrastructure and configuration using Ansible and Terraform. Hands-on observability experience, particularly with Grafana and Prometheus, plus an understanding of logging, tracing and OpenTelemetry. A solid understanding of availability, networking, secure configuration and incident management principles. The ability to prioritise effectively when long-term improvements and urgent operational requests compete for attention. Clear technical documentation and communication skills with both engineers and non-technical colleagues. English at B2 level or above. Technologies and tools Grafana, Prometheus, Mimir and OpenTelemetry. Ansible; Terraform or Helm depending on the solution. Git, Github Actions, FluxCD; Jira. Linux, particularly Debian and Ubuntu, GCP Access management and internal system integrations. Why you will enjoy working with us Hybrid working after probation – typically 3 days in the office and up to 2 days working from home. 25 days of annual leave. MultiSport card – you pay CZK 330 and we cover the rest. Edenred Flexi benefits – CZK 10,560 per year for culture, leisure, health or education. Meal allowance of CZK 124 per working day, paid monthly with your salary. Modern offices in central Prague, Coursera Plus, English lessons and a company MacBook. Open, no-bullshit communication and a culture built on trust. All benefits listed above are available from day one to full-time employees. Recruitment process Apply: send us your CV and a few lines about why you would like to work with us. Introductory call: a short conversation with Vendula from the People Team about your motivation and experience. Technical interview: discuss the role, your experience and the technical context with the hiring manager. Show us your approach: walk us through a short scenario involving automation, reliability or incident resolution. Job offer: if it is a match, we will be happy to welcome you to the team. Join us! Every year, we sell more than 15 million tickets. Your work will help keep our platforms, internal systems and event technology stable – with an impact felt by our engineers, colleagues and visitors alike.