DevOps Engineer & IT Operations Engineer

Job description

## **Who are we?** **Tripledot** **Studios** is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who **LOVE** making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. **The role is working within our studio: Ludios** **About Ludios** Ludios takes its name from the Latin, it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games. Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in. Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about. If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you. ### Role Overview Our Group IT team plays a key role in keeping our people, studios, and engineering teams productive, secure, and connected. We’re looking for a **DevOps & IT Operations Engineer** to join our Jakarta team and work closely with the Ludios studio. The primary focus of this role is DevOps. You’ll help improve how infrastructure and services are provisioned, deployed, secured, monitored, automated, and operated across Ludios and the wider Group IT environment. You’ll work across cloud infrastructure, CI/CD, deployment workflows, internal services, networking, identity, security, and operational automation, collaborating closely with Ludios Engineering and colleagues across Group IT. The role includes hands-on work with both Amazon Web Services (AWS) and Google Cloud Platform (GCP). We’re looking for someone with strong DevOps and cloud fundamentals rather than expertise limited to a single platform. As the role is based within the Jakarta studio, you’ll also contribute to local IT Infrastructure and IT Operations when required. This includes employee support, SaaS applications, identity and access, devices, networking, service management, audit activities, and equipment lifecycle processes. This is a hands-on role for someone who enjoys improving technical environments, reducing manual work, and helping engineering and business teams operate more reliably and efficiently. ## **Key Responsibilities** - Develop and improve **CI/CD pipelines, deployment workflows, Infrastructure as Code, and operational automation**, helping services move reliably from development to production. - Maintain and support **local build machines and self-hosted build runners**, including their availability, configuration, security, performance, capacity, and required toolchains. - Provision and support environments used for game development, builds, testing, internal platforms, and mobile game releases. - Deploy, configure, monitor, and support internal, third-party, and AI-enabled services, including their networking, authentication, secrets, access controls, logging, and monitoring. - Improve and maintain reliable, secure, and scalable cloud and infrastructure environments supporting Ludios Engineering and Group IT services. - Work with Engineering and Group IT teams to troubleshoot infrastructure, build, deployment, connectivity, identity, and environment-related issues. - Improve monitoring, alerting, backup, recovery, security, reliability, and cost efficiency across infrastructure and hosted services. - Contribute to local IT Operations in Jakarta, including employee support, onboarding and offboarding, SaaS access and licence reviews, audit support, endpoint and office infrastructure, and hardware lifecycle management. ## **What We’re Looking For** - 3+ years of professional experience in **DevOps, Cloud Engineering, Systems Engineering, IT Infrastructure**, or a similar technical role. - Hands-on experience working with at least one major public cloud platform, with the ability to apply that knowledge across different cloud environments. - Experience developing, maintaining, and troubleshooting **CI/CD pipelines**, automated deployments, and version-control-based engineering workflows. - Practical experience with **Infrastructure as Code, automated infrastructure provisioning, and configuration management**. - Experience administering or supporting **self-hosted runners, build agents, or dedicated build machines**. - Experience automating technical and operational processes using scripting, APIs, or workflow automation. - Good understanding of networking, identity and access management, SSO, secrets management, security controls, and least-privilege principles. - Experience with monitoring, logging, alerting, infrastructure troubleshooting, and incident resolution. - Strong communication and collaboration skills, with a practical, improvement-focused approach and willingness to contribute to wider IT Operations when required ## **Working at Tripledot** - **Hybrid Working:** We work in the office 4 days a week, Monday to Thursday, and you can work remotely on Friday. - **20 days fully remote working:** Work from anywhere in the world, 20 days of the year. - **Regular company events and rewards:** Join regular events and rewards that celebrate cultural events, our achievements, and our team spirit. - **Breakfast & Lunch:** Relish daily provided breakfast and lunch to keep you fuelled and focused. - **BPJS Health:** Elevate your well-being and peace of mind with seamless enrolment in BPJS Health. - **BPJS Social:** Secure your employment rights with BPJS Social. - **Festivity Allowance:** Celebrate festive occasions with an additional festive allowance. - **Health Insurance:** Stay covered with comprehensive health insurance for you and your loved ones. - **Employee Assistance Program:** Access confidential and caring support whenever you need it.