DFR Maintenance Technician

Job description

ABOUT BRINC: At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. ABOUT THIS ROLE: As a DFR Maintenance Technician at BRINC, you will directly contribute to BRINC's mission of supporting first responders while working at the intersection of advanced electronics and precision manufacturing. You will leverage your expertise in product assembly and troubleshooting to ensure the highest quality standards are achieved for every DFR station we build. You will work directly with first responders to maintain and repair critical DFR equipment, ensuring they are able to operate life-saving missions 24/7. This role is based out of Seattle with the Station technician traveling to customer locations for repair and maintenance The ideal candidate has experience in networking, electromechanical assembly, and handling/installing electronics. This role requires a 50% travel commitment to engage with customers on-site for equipment repair and maintenance (Based on business need). KEY RESPONSIBILITIES: - Product Assembly: - Work directly with advanced electronics, electromechanical assemblies, harnessing, and sheet metal assemblies to produce DFR stations. - Fabricate and assemble components using schematics, diagrams and written instructions. - Perform soldering, wire/cable splicing and cable installation. - Testing, Troubleshooting & Quality Assurance: - Conduct thorough testing to ensure the product meets stringent quality requirements. - Ensure all builds meet established quality standards and specifications. - Documentation: - Maintain accurate records of assembly processes, testing results, repairs and any modifications. - Read and provide consistent feedback on assembly work instructions and customer repair manuals. - Customer Collaboration: - Travel to customer sites in varying weather conditions to repair and maintain BRINC hardware and software. - Proactively engage with customers to understand their needs, provide timely service, and address any issues or concerns during implementation. - Work with internal stakeholders to troubleshoot hardware and software issues. QUALIFICATIONS - 3+ years experience in the manufacturing/repair field with emphasis on large, complex electromechanical assemblies. - Ability to understand and utilize work instructions and technical manuals. - Strong analytical skills and ability to work independently. - Strong communication skills, ideally with prior experience interacting with external customers. - Ability to use hand and power tools. - Ability to use diagnostic tools. - Ability to lift up to 49lbs. - Ability to sit, stand or be on your feet for extended periods of time. - Experience performing product repairs on-site with customers. - Must possess a valid driver's license with a clean driving record. - Willing to travel 50% of the time. PREFERRED SKILLS: - Bachelor’s degree in avionics, electronics, or related field; or extensive relevant experience. - Experience manufacturing UAV/UAS systems or infrastructure for commercial, industrial, or defense applications. - Experience with networking equipment. - Expertise in soldering, troubleshooting and using testing equipment. - Understanding of quality control processes and documentation. BRINC CULTURE VALUES: - Try the hard stuff - Be innovative - Invent the future - Move fast - Listen to end-users - Strive for excellence - Don’t build a dystopia - Be frugal - Save lives through technology If you’re interested in this role and in joining BRINC, we hope you’ll apply. We’d love to review your application and get to know more about you! BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance. Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work - Comprehensive medical, dental and vision plans for our employees and their families - 401K plan - Maternity and paternity leave - Flexible Time Off (Exempt) / Paid time off (Non-Exempt) - Flexible work environment - Orca pass (for those in Puget Sound) - Free parking (Seattle office) - Free snacks, drinks and espresso (Seattle office)