Digital Assets Coverage Relationship Manager, China Business Office

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join The Digital Assets Coverage Team is a strategic growth initiative focused on developing relationships with companies operating within the Web3 and digital assets ecosystem. The team is responsible for originating and onboarding clients, managing relationships, and serving as the primary interface between clients and the Bank. The role supports the execution of OCBC's digital assets strategy and the development of a new business segment within the Bank. As one of the pioneers in this space, you will play a key role in helping shape client onboarding standards, business processes, and operating models as the industry and internal policies continue to evolve. The work is challenging, dynamic, and highly rewarding for individuals who enjoy building new businesses and solving complex problems. What you do Business Development & Client Coverage 1. Identify, originate, and monetise relationships with target companies operating in the Web3 and digital assets ecosystem, including digital asset service providers, fintechs, infrastructure providers, stablecoin issuers, tokenisation platforms, and other ecosystem participants. 2. Drive client acquisition efforts and expand the Bank's presence within the digital assets industry. 3. Act as the primary relationship manager and trusted advisor for clients. 4. Understand clients' business models, operating flows, funding requirements, and strategic priorities. 5. Promote and cross-sell the Bank's products and services, including Transaction Banking, Global Markets, and other relevant solutions tailored to clients' needs. Client Onboarding & Relationship Management 1. Lead the end-to-end onboarding process for new clients. 2. Coordinate closely with various internal stakeholders to facilitate successful account openings. 3. Manage client expectations and serve as the first point of contact throughout the client lifecycle. 4. Maintain strong client relationships while ensuring adherence to the Bank's risk and compliance standards. Risk Management & Governance 1. Conduct robust customer due diligence and KYC assessments. 2. Develop a thorough understanding of clients' business models, transaction flows, ownership structures, and source of funds. 3. Identify, assess, and escalate potential AML, sanctions, fraud, reputational, and regulatory risks. 4. Work closely with Compliance teams to ensure appropriate risk mitigation measures are implemented. 5. Monitor client activities and transaction behaviours to identify unusual patterns and emerging risks. Strategic & Cross-Functional Initiatives 1. Contribute to the development and enhancement of onboarding frameworks, policies, procedures, and controls for digital assets clients. 2. Participate in internal working groups and projects relating to digital assets and emerging technologies. Who you are Entrepreneurial Mindset & Problem Solver A proactive "go-getter" with a strong entrepreneurial spirit. Comfortable operating in a rapidly evolving environment with changing requirements and occasional ambiguity. Demonstrates resilience, resourcefulness, and creativity in overcoming obstacles and identifying solutions. Enjoys building new businesses and challenging the status quo. Passion for the Digital Assets Ecosystem Strong interest in blockchain, Web3, digital assets, and financial innovation. Demonstrates curiosity and willingness to continuously learn about emerging technologies and industry developments. Knowledge of tokenised assets, tokenised deposits, stablecoins, digital asset infrastructure, custody solutions, or related areas will be an advantage. Risk-Aware Commercial Banker Strong appreciation of risk management principles. Ability to balance commercial opportunities with regulatory and compliance requirements. Good understanding of AML, KYC, customer due diligence, transaction monitoring, sanctions screening, and financial crime risk management. Preferred Experience Experience in corporate banking, transaction banking, cash management, payments, treasury services, fintech coverage, or related client-facing roles. Experience onboarding high-risk, regulated, or complex client segments. Exposure to digital assets, fintech, payments, or technology sectors will be advantageous. Familiarity with regulatory requirements applicable to digital asset ecosystem participants is preferred. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.