Digital Business Executive (Urban Hubs)

Job description

Co-ordinate the delivery of Urban Hubs revenue and GOPBD goals across countries and product Use Cases (Verticals). Be the Subject Matter Expert (SME) in specific product Use Cases. Co-ordinate Urban Hubs performance across allocated countries, ensuring support for new and existing products. Lead evaluation of new product proposals, and support Strategic development of Urban Hubs This role involves bringing together all of APCOA’s European markets to design and deliver products that work for all. A good degree of working in a matrix organization, where delivery is achieved by collaboration and providing clarity and purpose is needed. KEY RESPONSIBILITIES Business Development Be the SME for, and co-ordinate work across, allocated Products areas. Grow revenues and develop the product offer. Current range consists of: New Digital products – Software as a Service (SaaS) for key segments, App marketplace product development Document Business requirements and work alongside the development teams to plan and deliver new products and functionality to market Define and develop reporting and tracking tools for both regular commercial activity and project development Pan European / Global partnerships with framework agreements Car Leasing Car rental Logistics Third party parking apps / digital services Site Activation / Local Sales - Fleet Contracts, charging deals, site specific revenue generation EV Charging Logistics – hubs, lockers Mobility – hubs, back office services Parking intermediaries (e.g. EasyPark, paybyphone) Other services (e.g.) Advertising / local partner offers Valet parking Cleaning Premium parking zones Entertainment, catering Work with partners across all markets to develop the service, define the product specifications, including core operational, technical and commercial requirements. Ensure that processes are clearly mapped and managed end to end, to include edge cases and exception handling. Ensure that key markets are involved in key design and sign off stages, and ensure that all countries have visibility of the product development Communicate with all levels of teams in countries to show them the value of the products being developed. Model financial benefits to both parties, consider best and worst case scenarios, and ensure there is clarity on key metrics such as GOPBD, payback periods, CAPEX requirements and development costs Drive implementation of partnerships through active market research and commercial engagement. Arrange introductions between prospective partners and country teams. Country Support Be the champion for each country within the UH team and across the wider Group organisation Hold regular meetings with allocated markets to sync on priorities, active rollouts, and partnership support needs. Create pitch decks, partner presentations, and site documentation. Use AI tools and programming for market research and to generate leads. When requested by countries / partners, leverage tech tools for data analysis and visualizations. Track project timelines and help structure offers. Outreach, Representation & Pipeline Growth Represent Urban Hubs at conferences, trade fairs, and networking events twice a year. Use events as a platform to pitch UH to prospective fleet, mobility, and logistics players From time to time the work required will fall outside these areas, and the individual is expected to be able to plan, with support, where their skills can add value to other activity. Essential Minimum 3 years of experience in product development or project management. Minimum 2 years of experience working with datasets and reporting tools such as PowerBI, Tableau, or Excel to consolidate operational and financial performance. Demonstrable ability to work effectively within a matrix organisation, delivering through collaboration. Strong financial acumen — able to model scenarios, interpret key metrics (GOPBD, CAPEX, payback periods), and present data-driven insights clearly. Proficiency with productivity and collaboration tools (e.g. Microsoft 365, project management platforms). Highly Desirable Experience launching new products, either within large organisations or start-up environments. Familiarity with SaaS products, digital platform development, or mobility/parking technology ecosystems. Experience managing or engaging with pan-European or multi-market partnerships. Additional language skills (European languages advantageous given the scope of markets covered). Experience with AI tools for market research or lead generation. Personal Attributes Self-starter: Comfortable working on own initiative and managing competing priorities with minimal supervision. Networked: Understands the importance of building and maintaining strong relationships across the business and with external partners. Integrity: Demonstrates follow-through on commitments and communicates with empathy and awareness, especially when navigating challenges. Curious: Eager to explore how parking and urban mobility services can evolve to create better customer experiences and increase shareholder value. Technologically aware: Able to work confidently with digital productivity tools to contribute effectively to team projects. Confident with numbers: Comfortable working with data to produce reports and insights quickly and accurately. Adaptable communicator: Able to engage credibly at any level of the organisation — from frontline teams to senior stakeholders — while maintaining appropriate confidentiality and inspiring confidence. At APCOA, we see beyond the parking space. We see a world where mobility is intelligent, sustainable, and seamlessly integrated into daily life. Our new Group HQ is more than a physical space — it’s the heartbeat of a new enterprise, where high-impact leaders shape the future. If you’re ready to apply your expertise to meaningful challenges and help transform an industry — join APCOA Group HQ. Let’s build what’s next. APCOA Group HQ is an equal opportunity employer. We welcome and encourage applicants from all backgrounds to apply. Speed. Scale. Simplification. This is our philosophy. This is our momentum. This is your opportunity. At APCOA, we are not just managing parking spaces – we’re pioneering the future of urban mobility and smart city solutions. With a presence in 12 countries, over 12,000 locations, and more than 50 years of operational leadership, we are Europe’s largest parking and mobility services provider. And now, we’re entering a bold new chapter. With the launch of our newly formed Group HQ in West London, we are transforming from a collection of high-performing local business units into a truly enterprise-led, future-fit organisation — one that retains its entrepreneurial spirit while unlocking the power of scale.