Digital Marketing Operations Specialist

Job description

Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward. Report to Sr. Program/Project Manager, Digital Customer Experience, you as a Digital Marketing Operations Specialist will be responsible for managing cross-functional digital projects, technology platforms, vendors, and operational processes. This position requires strong project management and collaboration skills to coordinate work across internal teams and external partners. The ideal candidate is a proactive self-starter who can work independently, manage multiple priorities, improve processes, and quickly adapt to changing business and technology needs. About the Job: Independently lead complex, cross-functional digital projects from planning through completion, managing timelines, risks, dependencies, and deliverables. Coordinate across Marketing, IT, business teams, vendors, and other stakeholders to drive projects forward. Provide clear project status reporting and proactively communicate risks, issues, decisions, and next steps. Manage external agencies, vendors, and technology partners, including deliverables, performance, issue resolution, and ongoing improvement. Help manage and optimize digital marketing platforms to ensure we are maximizing capabilities, adoption, and overall value. Lead intake, ticketing, prioritization, and workflow management through tools such as Ivanti, Jira, or similar platforms. Monitor existing processes and identify opportunities to improve efficiency, visibility, and quality of delivery. Maintain digital governance processes and ensure work is completed effectively and aligned with corporate standards. Support website and digital platform operations, including content updates within our CMS. Work closely with digital analytics, SEO, UX, development, and other teams to identify and implement improvements to the digital customer experience. Create and maintain project, process, and operational documentation to support effective execution and knowledge sharing. Quickly learn new technologies, processes, and business needs while independently managing multiple priorities. About You: 5+ years of progressive experience in digital marketing, digital operations, project management, or a related field. Bachelor's Degree in Marketing, Communications, Business, or a related field. Strong project management experience with the ability to independently manage complex, cross-functional projects from planning through completion. Experience managing external vendors, agencies, or technology partners, including deliverables, performance, and ongoing relationships. Experience managing digital platforms and working with technology teams and business stakeholders. Experience with structured intake, ticketing, and workflow management using Ivanti, Jira, or similar platforms. Experience with website management, CMS platforms, or digital publishing; Sitecore experience is a plus. HubSpot or other marketing automation platform experience is a plus. Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines. Strong problem-solving skills with the ability to identify process improvements and independently drive work forward. Strong written and verbal communication skills with the ability to clearly communicate project status, risks, issues, and recommendations. Confident and collaborative team player who can work effectively with stakeholders at all levels of the organization. Self-starter who can quickly learn new technologies, processes, and business needs and adapt to changing priorities. At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.