Digital Merchandising Associate

Job description

The Thuma team is seeking a Digital Merchandising Associate to bring our assortment and brand story to life on the website, creating a thoughtfully curated, 6-star experience for every customer who visits. The ideal candidate has a background in DTC ecommerce or a related field, a sharp eye for a luxury, design-forward brand, and takes real pride in getting the details right. You will be responsible for prioritizing Thuma brand aesthetic while owning the end-to-end execution of product set up and launches across our channels. Thuma’s Headquarters is based in the historic Presidio neighborhood of San Francisco. This is a hybrid role, and candidates should be available to come into our SF office 3 days a week. ### You Will - Manage day-to-day operations of our ecommerce platform (Shopify) and Content Management System (Contentful), ensuring on-time launches, accurate product representation and a user experience that matches brand standards. - Assist with the product launch process: uploading images and other content, building and updating product pages and listing pages ahead of the launch. - QA all site content prior to publishing — links, imagery, copy accuracy, and fidelity to Figma designs — to ensure all aspects are perfect prior to launch. - Manage the product catalog in both Contentful and Shopify, making sure both match with images, descriptions and proper metadata to enrich our site features and product feeds. - Assist merchandising across navigation, search, filters, facets, and product listing experiences. - Build, QA, publish, and maintain homepage content and landing pages using our CMS. - Support recurring seasonal and holiday site audits, fixing broken links, outdated content, and merchandising gaps ahead of key sales moments. - Partner with logistics to maintain accurate site inventory and delivery messaging. - Collaborate cross-functionally with marketing, engineering, brand, product, design, and customer service teams to implement strategies to drive sales via optimization, merchandising, and improved site functionality. ### This Might Describe You - 1+ years of experience working on a DTC ecommerce site, digital merchandising, retail merchandising, site operations or related field. - Strong attention to detail and commitment to accuracy in a fast-paced, deadline-driven environment. - Ability to have a good understanding of tasks and ask questions when more information is needed. - Ability to quickly grasp new concepts across different platforms. - Strong organizational skills with the ability to manage multiple priorities. - Contributes to meetings with confidence, direction, and clear actionable outcomes. - Strong communication skills, both written and verbal. - Team player with a "no task is too small" attitude. - Experience with Shopify and Contentful is a plus. ### Why Join Us - **401(k)**: Participation in our 401(k) program with company matching up to 6% of your contributions. - **Benefits\***: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships. - **Equity**: Participation in employee stock option plan. - **Paid Time Off**: We operate with a high-performance mindset and we believe healthy, happy, relaxed people do better work. - **Time to Recharge**: teams receive select paid holidays, including key company closure days, along with holiday pay when working on designated holidays. - **Employee Discount**\*\*: 40% off almost all Thuma products. - **Cell Phone Stipend**: $100 per month to support work-related phone use. - **Commute Reimbursement**: Up to $150 per month for commuting to our office. - **Room Upgrade**: A complimentary product credit upon joining, valued at up to $3,000. \*\* Some exclusions may apply \* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.