Digital Network Assistant

Job description

Job Posting Title Digital Network Assistant Agency 266 OKLA. EDUC. TELEVISION AUTH. Supervisory Organization Educational Television Auth Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $49,000 to $61,000 Job Description The Oklahoma Educational Television Authority (OETA) is seeking a dedicated and technically proficient full-time Digital Network Specialist Assistant to join our engineering team in Oklahoma City . In his role, you will serve as a key point of contact for technical support, ensuring our systems run smoothly and efficiently. You will bridge the gap between general IT support and specialized broadcast technology, providing hands-on assistance to our team. RESPONSIBILITIES Provide comprehensive IT support to users in person, via phone, and through remote desktop tools. Install, maintain, repair, and upgrade computer hardware and software systems. Troubleshoot and resolve everyday issues regarding printing, email, word processing, and other common applications. Provide configuration and technical assistance for company-issued mobile devices. Assist in managing user accounts and keeping systems updated with the latest security and software patches. Directly assist the Engineering team in the management and support of critical broadcast infrastructure, including: Editing Systems Automations & Transmission Systems Remote Monitoring and Telemetry Systems Remote Monitoring and Telemetry Systems Act as a liaison between customers and technical teams, escalating complex issues when necessary. Participate in a weekly on-call rotation as directed by the VP of Engineering. Additional Duties: Provide support on special projects and tasks as assigned by the VP of Engineering. PREFERRED QUALIFICATIONS Experience: Minimum of 2 years of relevant experience or an equivalent combination of technical training and education. Certification: SBE (Society of Broadcast Engineers) certification is highly preferred. Problem Solving: Strong ability to diagnose and resolve hardware and software conflicts in a fast-paced environment. Communication: Excellent interpersonal skills with the ability to explain technical concepts to non-technical users. COMPENSATION Salary ranges from $49,000 to $61,000. A generous benefit package including health, leave, retirement, and more is included. OETA IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub . If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact