Digital Product Manager (Infrastructure as Code)

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Core Engineering & Platform (CEP) provides a transformative platform ecosystem that empowers end users and digital product teams to innovate seamlessly and support Allstate’s Consumer Connected Cloud mission. The ecosystem is designed to create a frictionless experience for its user community. As the Digital Product Manager Expert for a defined area of the enterprise Infrastructure as Code and Engineering as Code product, you will translate the broader product vision into a focused strategy, roadmap, prioritized capabilities and measurable outcomes. You will improve how infrastructure is created, changed, secured, operated and recovered by replacing manual and inconsistent work with reusable, tested and supported product capabilities. You will work across infrastructure engineering, platform teams, operations, architecture, security and internal customers. The role requires sufficient technical fluency in cloud, infrastructure automation and modern engineering practices to evaluate options, make informed trade-offs, sequence work and guide delivery without acting as the hands-on engineering owner. Success will be measured through practical improvements in infrastructure delivery, including fewer manual hand-offs, greater reuse of approved components, more consistent application of controls, simpler customer experiences, stronger recovery capabilities and increased adoption of code-driven engineering practices. Key responsibilities Own and communicate the product strategy, vision and roadmap for a defined Infrastructure as Code and Engineering as Code product area, aligned with enterprise platform, security and customer priorities. Translate customer and engineering problems into prioritized capabilities, epics, user stories and acceptance criteria; author, test and accept stories across multiple Agile release cycles. Lead discovery and test-and-learn activity with infrastructure engineers, platform teams, operations, architects, security partners and internal customers to validate assumptions and product direction. Prioritize reusable, tested and supported capabilities that reduce manual hand-offs and inconsistency across infrastructure creation, change, security, operations and recovery. Partner with engineering to assess and sequence solutions involving Terraform or OpenTofu, Ansible, source control, automated testing, delivery pipelines, configuration management and reusable infrastructure components. Define and monitor product performance measures, including adoption, component reuse, delivery lead time, manual intervention, policy or control compliance, reliability and recovery outcomes. Use customer insight, analytics, technical constraints and enterprise value to make transparent product trade-offs and guide incremental releases. Drive adoption across teams with different levels of engineering maturity through clear onboarding, documentation, demonstrations, feedback loops and continuous product improvement. Influence product, engineering and platform stakeholders across geographically distributed teams, and coach less-experienced product management colleagues. Essential Skills Minimum 5 years’ experience in digital product management, including independent ownership and execution of product strategy and roadmaps across multiple release cycles. Minimum 2 years of experience coaching or mentoring product management colleagues and contributing expertise across a broader technology organization. Demonstrable product experience in infrastructure, cloud, compute, platform engineering or Platform as a Service Demonstrable knowledge of infrastructure automation and engineering practices, evidenced by product delivery involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD or delivery pipelines, configuration management, or reusable infrastructure components. Proven delivery across multiple Agile release cycles, with hands-on use of Jira, Azure DevOps or an equivalent tool to manage backlogs, prioritization, dependencies and delivery tracking. Evidence of defining user stories and acceptance criteria, guiding technical trade-offs and partnering with infrastructure, platform, operations, architecture or security teams. Proven use of product metrics and analytics to prioritize and improve products, with examples of tracking adoption, reuse, lead time, automation, reliability, control compliance or customer experience outcomes. Desirable Skills Experience managing an Infrastructure as Code, Engineering as Code, developer platform or internal platform product in a large enterprise environment. Experience improving developer or infrastructure customer journeys through self-service workflows, reusable modules, policy-as-code, automated controls or platform APIs. Experience working with cloud platforms and infrastructure lifecycle practices, including resilience, disaster recovery, observability, security or compliance requirements. Experience in the insurance or financial services industry or delivering enterprise-scale software and platform solutions in a regulated environment. Supervisory Responsibilities This role does not have supervisory responsibilities. #LI-JK1 Skills Agile Methodology, Azure Devops, Business Case Analyses, Cloud Computing, Digital Products, JIRA Tool, Product Direction, Product Discovery, Product Management, Product Roadmapping, Product Strategies, Systems Thinking Compensation Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.