Digital Product Manager - Legal Technology

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Product Management Expert is responsible for defining, delivering, and managing the lifecycle of one or more products within Allstate's Legal Technology portfolio. This individual drives product vision, strategy, discovery, and execution to maximize value for Legal, Compliance, and enterprise stakeholders. The successful candidate combines strong product management expertise with experience delivering enterprise technology solutions within legal, litigation, compliance, or other highly regulated environments. They partner closely with attorneys, legal operations professionals, business partners, and technology teams to modernize workflows, improve operational efficiency, leverage data and analytics, and deliver AI-enabled capabilities that enhance decision-making and business outcomes. Key Responsibilities Create, drive, and execute product strategy for one or more products within the Legal Technology portfolio. Partner with Legal, Claims, Compliance, and Technology stakeholders to identify opportunities to improve legal and litigation workflows, legal operations, decision-making, and business outcomes. Use customer feedback, operational data, market research, and analytics to inform product strategy, prioritization, and investment decisions. Lead product discovery, experimentation, and test-and-learn activities to validate assumptions, understand user needs, and assess business value. Decompose complex legal, operational, and technical challenges into manageable product capabilities, user stories, and prioritized backlogs. Define and manage key performance indicators that measure adoption, operational efficiency, user satisfaction, productivity gains, and business impact. Serve as the voice of the customer by building deep understanding of attorneys, legal professionals, claims users, and business stakeholders. Manage product backlogs, create and communicate product vision, and provide timely stakeholder feedback throughout product development and delivery. Collaborate closely with engineering, architecture, data, analytics, security, and vendor partners to deliver scalable, secure, and compliant solutions. Drive the evaluation and adoption of emerging technologies, including AI, Generative AI, automation, analytics, and workflow solutions that create value for Legal and the business. Communicate product strategy, roadmaps, priorities, risks, and business outcomes to senior leaders and executive stakeholders. Coach and mentor team members on product management practices, customer-centricity, experimentation, outcome measurement, and cross-functional collaboration. Preferred Experience & Skills Experience managing enterprise software products, digital platforms, or workflow solutions. Experience identifying, defining, and delivering AI-powered capabilities, including document intelligence, knowledge retrieval, workflow automation, decision support, and analytics solutions. Experience working within Legal Technology, Legal Operations, Litigation Technology, Compliance, Risk, Claims, or other highly regulated business domains. Familiarity with legal workflows, legal operations processes, litigation management, document management, knowledge management, contract management, compliance, or related disciplines. Experience leveraging data, analytics, and customer insights to drive product strategy and decision-making. Understanding of Artificial Intelligence, Generative AI, intelligent automation, and emerging technologies, including identifying and delivering practical business use cases. Experience evaluating and implementing third-party software solutions and partnering with external vendors. Ability to influence and align stakeholders across Legal, Technology and other enterprise areas. Strong strategic thinking, product discovery, prioritization, communication, and executive presentation skills. Experience leading cross-functional teams within Agile product development environments. Skills Business Case Analyses, Collaboration, Legal Compliance, Process Improvements, Product Management, Product Roadmapping, Product Strategies, Systems Thinking, Technical Product Management Compensation Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter. Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.