Digital Project Manager (UK)

Job description

This is a hybrid role, with 3 days per week required in our London office. About Greenpark Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency. Our Purpose is to help brands create meaningful connections that impact people’s lives through performance-driven content for search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberly-Clark, Straumann, Ricola, Globe Telecom, and more. Our Values As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive ’, ‘ Acting Together ’, ‘ With Kindness ’ are the values that guide us. About the role As a Digital Project Manager you will have an important role in providing support to the Delivery team. You will be required to immerse yourself in the Online/Digital media world, learning quickly and honing your skills and knowledge of the industry. This role is UK-based. Your role will be crucial in assisting the broader client services, content, SEO and creative teams, providing support in project management. What you’ll do Team management & Leadership Act as point of contact on all assigned projects Maintains communications with appropriate agency and client personnel to ensure positive workflow. Escalating exceptions and issues to Project Director level as required Managing Clients needs and expectations Keeping project status reports up to date Monitoring and enforcing project constraints (schedule / scope / resources) Champion internal systems for higher productivity working Works confidently with Greenpark's approved AI tools as part of day-to-day project management – status updates, meeting summaries, and documentation. Drive projects to final stages of completion by keeping the team both on track and highly motivated Enforcing best practice Manage assigned projects, involved with client projects from start to finish, ensuring successful project completion against deadlines Provide and maintain projects status – liaising with development teams, designers and commercial staff to provide accurate updates of project statuses Project quality assurance – reviewing output / deliverables against scope and ensuring sign off from Key Internal Stakeholders Financial & Administrative: Monitor all internal and external costs for assigned projects Manages project resourcing and forecasting, reporting to Client Services on revenue each month Works with Client Services to ensure proper billing and invoicing Reporting structure The Digital Project Manager reports to a Senior Project Manager or Project Director dependent on project accounts. Works closely with Client Services, content, SEO, and creative teams across assigned accounts. About you 2–3 years of project management experience in a digital, content, or creative agency, with a track record of successful project delivery and client satisfaction. Experience with global brand clients (FMCG or similar scale) is a plus. Comfortable with project management/job costing tools. Already using AI tools in your work (e.g. Claude, ChatGPT or similar) and keen to build on that. Great Interpersonal / communication skills; A team player; Ability to be an effective coach/manager to junior members of the team. You live & breathe Greenpark’s core values —championing openness, respect, innovation, and teamwork—so that every interaction, both internally and externally, reflects our commitment to our values. How we’ll support you 25 days of paid holidays per year + UK public holidays and your birthday off. Christmas Closure - (extra days on top of your holiday allowance) A monthly entertainment subscription paid by the company (e.g. Amazon Prime, Netflix, Spotify, etc) Access to Free VDU Eye Tests and Employee Assistance Programme (EAP). Participate in wellness and peer recognition initiatives (e.g. On The Spot Awards and Value Champion Awards). Referral Bonus Scheme. Social Events – Join us for our major annual social events: Spring, Summer, Halloween and Christmas parties, plus many other ad-hoc events. WFA policy – work from abroad for up to 4 weeks per year. Yearly Calm subscription At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive. All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.