Digital Sales & Performance Lead / energy retail

Job description

Mission Reporting to the Growth Director, own the direct digital channel — traffic, funnel and conversion. Build the digital acquisition engine for the Spain launch and the playbook that scales it to subsequent markets. Scope Spain at launch; multi-market as the venture expands. The role is central in scope: one digital engine serving all markets, based in Madrid. Essential responsibilities Own paid acquisition end to end: search, social, comparison-site listings — budget, targeting, creative testing, optimisation Own website and app conversion: the signup flow, A/B testing roadmap, cart-abandon recovery, campaign landing pages Own the referral channel: mechanics, incentives, tracking — build referral into a growing share of new customers Own experimentation end to end: A/B and proposition testing across segments, messages and channels — test design, attribution and readout. Your reads steer the budget Define lifecycle journey requirements — onboarding, upsell, churn-prevention, abandon-recovery — specifying triggers, segments and success metrics for the CRM team to build Define funnel requirements into the digital team, working with the business Product Owner Document the acquisition playbook as a replicable asset for the markets that come next 6–8 years digital-first B2C growth experience gained in energy or utilities. Another regulated switching market, fintech and subscription backgrounds could be also considered Experience operating across markets or scaling a playbook internationally is highly appreciated Strong analytical depth: comfortable owning attribution and experiment design. Experience specifying lifecycle/CRM journeys Experience operating across markets or scaling a playbook internationally is highly appreciated Fluent Spanish and English MET Group is an integrated European energy company headquartered in Switzerland, active across the full value chain - generation, storage, LNG, trading and sales. Present in 24 countries and 33 national energy markets, MET combines large-scale trading with a growing portfolio of renewable and flexible assets. In 2025 the group generated €28.6 billion in consolidated revenue. MET Retail is a new chapter for the group: bringing energy directly to households. We're building a technology-driven retail platform for power and gas, with a digital, customer-first model. One model, built to scale across Europe. We're a small international team, and there's a lot to build. Join us on this exciting journey and you'll help shape how this company works, with real ownership from day one.