Digital & Social Communications Manager (Americas)

Job description

Know where you belong! Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. We're looking for a Manager, Digital & Social Communications to join our team. Our Corporate Affairs team exists to build Match Group’s reputation and promote the category with users, investors, media, policymakers, and current/prospective employees. That means driving investor reconsideration, improving perception of dating apps, and positioning Match Group as the category leader. You’ll own how we listen to, measure, and show up across social and digital channels, bringing analytics, and storytelling (video, corporate website, and blog) to our highest-priority campaigns. This role is based out of our LA office 3 days/week. Know where you belong! Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. We're looking for a Manager, Digital & Social Communications to join our team. Our Corporate Affairs team exists to build Match Group’s reputation and promote the category with users, investors, media, policymakers, and current/prospective employees. That means driving investor reconsideration, improving perception of dating apps, and positioning Match Group as the category leader. You’ll own how we listen to, measure, and show up across social and digital channels, bringing analytics, and storytelling (video, corporate website, and blog) to our highest-priority campaigns. This role is based out of our LA office 3 days/week. How you'll make an impact: Own social listening and reputation monitoring (via social listening tools) across earned and social channels, tracking sentiment and coverage for flagship campaigns like the Anti-Loneliness Campaign, Human Connection Hub, and Healthy Dating Campaign, and flagging risks and opportunities to leadership Manage the corporate website and blog as the home for our storytelling, publishing campaign reports (e.g., our economics-of-dating report), narrative pieces, and executive thought leadership Own video and digital amplification plans for major campaigns and executive moments, extending the reach of earned coverage and events (e.g., Healthy Dating Campaign, regional forums, trust and safety campaigns) Support employer brand strategy across social and digital channels, partnering with HR/Talent to spotlight our people and culture. Monitor social and digital sentiment tied to Trust & Safety, policy, and executive reputation moments, providing early warning on emerging issues We could be a Match if: You have 5+ years of experience in digital/social media management, corporate communications, or a related field You have hands-on experience with social listening and analytics tools (e.g., Emplifi, Meltwater, Sprinklr, Brandwatch, Google Analytics) and survey-based measurement You’ve built or supported employer brand strategy and content You have experience managing a corporate website/CMS and blog content You’re comfortable coordinating video production and digital amplification, from creative brief through final delivery You have strong analytical skills and can turn data into clear, actionable recommendations tied to OKRs You’re comfortable working across time zones and regional teams (US, Europe, International) to keep measurement and content consistent You have excellent written and verbal communication skills You hold a Bachelor’s degree in Communications, Marketing, Journalism, or a related field (or equivalent experience) What's the team like? Successful individuals in this role are proactive, organized, self-directed, and can prioritize multiple projects while maintaining strict confidentiality We take joy in our work—we’re lucky to tell stories about love and human connection We prioritize proactive storytelling over reactive response, while still knowing how to assess risk and respond calmly when issues arise We solve problems and assume best intent. We have honest, open conversations with teammates and partners across the business Our Values Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down. Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today. Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate. Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect all of us to do the same. Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us. Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters. Why Match Group? Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug – Generous PTO and 14 paid holidays so you can unplug Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings – We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage. #MG Know where you belong!Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week. Know where you belong!Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Hinge, Match, Meetic, PlentyOfFish, OkCupid, The League, HER, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our products - it’s the foundation of every team we hire. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL 3 days/week.We're looking for a Manager, Digital & Social Communications to join our team. Our Corporate Affairs team exists to build Match Group’s reputation and promote the category with users, investors, media, policymakers, and current/prospective employees. That means driving investor reconsideration, improving perception of dating apps, and positioning Match Group as the category leader. You’ll own how we listen to, measure, and show up across social and digital channels, bringing analytics, and storytelling (video, corporate website, and blog) to our highest-priority campaigns. This role is based out of our LA office 3 days/week. Our Values Take the Lead: We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down. Move Fast: We have a bias for action and urgency. Something that could be done tomorrow would be better if done today. Better Together: We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate. Real Talk: We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect all of us to do the same. Safety First: We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us. Spark Fun: We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters. Why Match Group? Our mission is simple – to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness – Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security Unplug – Generous PTO and 14 paid holidays so you can unplug Career – Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work Family – Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts Company Gatherings – We host company events where our employees get to know each other and build a sense of connection and belonging! We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic. Period. If you require a reasonable accommodation to participate in the hiring process — such as during pre-employment testing or interviews — please indicate this by selecting “Yes” in the accommodation request field. We’ll reach out to discuss your needs if you're selected for the interview stage. #MG