Digital Solution Area Specialists M5

Job description

**Overview** Lead and coach AI Workforce Specialists to drive Microsoft AI Business Solutions conversations focused on: - M365 Copilot - Copilot Studio - Copilot Chat - Agents - M365 Portfolio **Responsibilities** ## Key Responsibilities ### 1. Coach High-Performing AI Workforce Specialists - Develop specialist selling skills. - Improve customer engagement quality. - Help sellers create stronger business cases and executive conversations. [[FY27 Manager - ABS | PowerPoint]](https://microsoft.sharepoint.com/sites/FY27CSEP/_layouts/15/Doc.aspx?sourcedoc=%7B3467B6BE-771F-48A9-A1E3-4FCA5D56C2F7%7D&file=FY27%20Manager%20-%20ABS.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1) ### 2. Drive Consultative Selling Excellence - Coach teams on discovery and active listening. - Help uncover customer business priorities. - Align multiple stakeholders beyond IT and technical teams. [[FY27 Manager - ABS | PowerPoint]](https://microsoft.sharepoint.com/sites/FY27CSEP/_layouts/15/Doc.aspx?sourcedoc=%7B3467B6BE-771F-48A9-A1E3-4FCA5D56C2F7%7D&file=FY27%20Manager%20-%20ABS.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1) ### 3. Build Business Value & ROI Stories - Coach specialists to quantify business outcomes. - Create compelling business cases. - Secure business decision maker sponsorship. [[FY27 Manager - ABS | PowerPoint]](https://microsoft.sharepoint.com/sites/FY27CSEP/_layouts/15/Doc.aspx?sourcedoc=%7B3467B6BE-771F-48A9-A1E3-4FCA5D56C2F7%7D&file=FY27%20Manager%20-%20ABS.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1) ### 4. Operational Rigor & Execution - Improve MSX hygiene. - Drive high-quality consumption and adoption plans. - Reduce execution variability across the specialist team. - Scale best practices across the organization. [[FY27 Manager - ABS | PowerPoint]](https://microsoft.sharepoint.com/sites/FY27CSEP/_layouts/15/Doc.aspx?sourcedoc=%7B3467B6BE-771F-48A9-A1E3-4FCA5D56C2F7%7D&file=FY27%20Manager%20-%20ABS.pptx&action=edit&mobileredirect=true&DefaultItemOpen=1) ### 5. Lead AI Workforce Transformation - Position AI-ready productivity and security. - Drive adoption of Copilot, Agents, and AI Workforce solutions. Help customers move from experimentation **Qualifications** ### Leadership & Coaching - Seller coaching - Talent development - Performance enablement - Community leadership - 15 yrs of experience ### Consultative Selling (L400) - Discovery - Active listening - Situational fluency - Executive engagement - Value selling ### Business Acumen (L300) - Business case development - ROI modeling - Outcome-based selling - KPI definition and measurement ### AI Workforce Expertise Deep understanding of: - Microsoft 365 Copilot - Copilot Studio - Agents - AI Productivity - Security for AI adoption - M365 Portfolio ### Sales Excellence - Forecasting - Pipeline management - Consumption planning - Operational rigor Cross-functional orchestration This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)