Digital Specialist (AI Business Solutions, Education)

Job description

**Overview** Microsoft Elevate は、AI時代において、教育機関とそこに関わるすべての人々がより大きな可能性を発揮できるよう支援するグローバルイニシアチブです。日本においては、K-12および高等教育を含むEducation全体のお客様に対し、AI、クラウド、セキュリティ、スキリングを組み合わせ、教育・業務変革を支援します。 Digital SSP AIWF は、教育機関の経営層、教学・業務部門、IT部門のリーダーと連携し、AIを活用した業務変革をビジネス視点でリードするソリューションセールスロールです。Microsoft 365 Copilot、Copilot Studio、Agents などを活用し、教職員の生産性向上、教育サービスの高度化、意思決定の迅速化、組織全体のAI活用を推進します。 Microsoft Elevate is a global initiative designed to help education institutions, educators, learners, and communities thrive in an AI-enabled economy. In Japan, Microsoft Elevate supports the broader education sector, including K-12 and Higher Education, by bringing together AI, cloud, security, and skilling opportunities to help accelerate meaningful transformation. The Digital SSP AIWF is a solution sales role focused on helping education organizations achieve AI-enabled work transformation. This role engages with executives, academic and business leaders, education stakeholders, and technology leaders to support enhanced productivity and effectiveness, informed decision-making, improved education services, and responsible organization-wide AI adoption through Microsoft 365 Copilot, Copilot Studio, Agents, and related solutions. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to achieve shared goals. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** • 教育機関の経営・教学・業務・IT上の課題を理解し、AIを活用した変革シナリオを提案する。 • Microsoft 365 Copilot、Copilot Studio、Agents などを中心としたソリューションセリングを推進し、顧客の事業成果・教育成果につなげる。 • Opportunity Development から導入後の Value Realization までを見据え、顧客との中長期的な関係を構築する。 • 社内のSolution Engineer、Global Black Belt、パートナー、営業チームと連携し、提案活動と案件創出を推進する。 • パイプライン管理、フォーキャスト、顧客満足度、価値実現計画を通じて、Education市場におけるAI活用拡大をリードする。 • Identify strategic business, academic, operational, and technology challenges across education organizations and develop AI-enabled transformation scenarios aligned with customer goals. • Lead customer engagements focused on Microsoft 365 Copilot, Copilot Studio, Agents, and related AI technologies, emphasizing business value, innovation, and measurable outcomes. • Build and maintain long-term customer relationships from opportunity development through deployment, adoption, and value realization. • Collaborate with Solution Engineers, Global Black Belts, partners, and cross-functional sales teams to develop, advance, and support customer opportunities. • Lead pipeline development, forecasting, customer satisfaction, and value realization planning to support successful AI adoption and lasting impact across the education sector. **Qualifications** • テクノロジー関連の営業、ソリューション営業、アカウントマネジメント、または関連領域での経験。 • AI、Microsoft 365 Copilot、クラウド、業務変革、デジタルトランスフォーメーションに関する関心または知識。 • 経営層、業務部門、IT部門、教育現場など複数のステークホルダーと対話し、ビジネス課題を整理できる力。 • 顧客価値、事業成果、導入後の活用定着を意識した提案活動をリードできる力。 • 日本語での高いコミュニケーション力。英語での読み書き・社内連携に前向きに取り組めること。 **Required Qualifications** • 4+ years of technology-related sales or account management experience o OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience o OR equivalent experience • Experience in technology sales, solution sales, account management, or related customer-facing technology roles. • Ability to engage executives, business leaders, education stakeholders, and information technology leaders to identify, understand, and align customer priorities with business and technology outcomes. • Ability to lead customer engagements focused on delivered value, business outcomes, adoption, and long-term success. **Preferred Qualifications** • 4+ years of technology-related sales or account management experience o OR Bachelor's Degree in Information Technology or related field AND 4+ years of technology-related sales or account management experience o OR Master's Degree in Business Administration, Information Technology, or related field AND 2+ years of technology-related sales or account management experience • Knowledge of, or interest in, artificial intelligence, Microsoft 365 Copilot, cloud technologies, business transformation, and digital transformation. • Strong communication and relationship-building skills with the ability to collaborate effectively across diverse stakeholder groups. • Fluency in Japanese, with the ability and willingness to collaborate in English as part of a global team. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. --- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about [**requesting accommodations.**](https://careers.microsoft.com/v2/global/en/accessibility.html)