Digital Transformation Project Coordinator – Based in Bangkok

Job description

Working environment WORKING ENVIRONMENT Join a dynamic and passionate team committed to innovation and big social impact. Baan Dek Foundation (BDF) team and ecosystem is multicultural, respectful, and proactive. BDF is committed to a positive working environment, in which everyone is treated with dignity, and respect. Your Mission POSITION SUMMARY Baan Dek Foundation is transitioning the Self-Assessment Tool (SAT) into a fully functional Digital Platform to support improved living conditions, safety, and wellbeing in construction camps. This role will coordinate and support the platform development process led by an external consultant/software vendor, ensuring the platform reflects the BSI framework and operational realities, and that BDF is ready to use and maintain the system after launch. Digital Transformation Project Coordinator will serve as the internal bridge between BSI’s social impact goals and technical implementation—supporting requirements definition, user journeys, mock-ups, testing, data readiness, platform administration, and ongoing system support. This position will work within the Systemic Impact department at BDF, under the direct supervision of the Director of Systemic Impact - dotted line to Deputy Director, based in Bangkok, Thailand. To achieve the goal will work closely with an external software developer/consultant (platform build), BSI team, M&E/data and Director of HR (as the Dpo) JOB DESCRIPTION: Job Title: Digital Transformation Project Coordinator Type of Contract: Full-time employment position for 1-year (with possibility of extension) Department: Systemic Impact – Building Social Impact (BSI) Initiative Location: Bangkok, Thailand (with field visits to Chiang Mai as needed) Expected Start Date: Aug 2026 or ASAP The main responsibilities of the Employee and will include, but are not restricted to the following: Coordination with external developer & internal teams Serve as BDF’s internal focal point for the SAT → platform workstream, coordinating day-to-day with the external developer/consultant. Organize check-ins, manage action lists, maintain a decision log, and track deliverables, risks, and timelines. Consolidate input from BSI, Safeguarding, M&E, and Partnerships to ensure requirements are aligned and practical. Requirements, workflows & mock-ups Gather and document user requirements from BSI users and stakeholders; translate needs into clear workflows and acceptance criteria for the vendor. Develop simple wireframes/mock-ups (e.g., in Figma, Miro, PowerPoint) to communicate user flows, key screens, and reporting needs. Maintain a product backlog / change-request log to manage scope and avoid fragmentation. Data readiness & reporting support Support definition of required data fields, data standards, and reporting outputs (dashboards/exports) with the vendor and internal teams. Support data quality and consistency through internal guidance, templates, and basic checks. Help produce or coordinate routine reports/exports for internal decision-making and partner updates (in collaboration with M&E and the vendor). Testing, rollout and user enablement Plan and coordinate User Acceptance Testing (UAT) with BSI staff and pilot users; document bugs, prioritise fixes, and verify resolutions with the vendor. Support pilot readiness and rollout planning (user onboarding, permissions/roles, training schedule). Create or coordinate user guides, quick reference materials, and basic training sessions for internal users and company users as needed. Platform administration and first-line support (post-launch) Act as first-line support for platform users: respond to queries, triage issues, and escalate technical bugs to the vendor with clear reproduction steps. Support platform administration tasks such as user accounts, roles/permissions, basic configuration changes, and content updates (depending on final platform design). Maintain internal documentation (admin guides, permissions matrix, known issues log, release notes). Supervision and internal workflow support Supervise and guide relevant support staff on platform-related admin tasks, documentation, and coordination processes. Grant & Budget Management: Oversee the allocation and strategic management of BSI’s unrestricted funding grants earmarked specifically for online platform development , ensuring strict financial accountability, cost-efficiency, and alignment with project milestones. Key deliverables (first 6–12 months) Requirements pack: user journeys, workflows, mock-ups, acceptance criteria Pilot readiness package: onboarding steps, training plan, basic user guidance Admin/support setup: triage process, issue tracker, internal documentation Post-launch support: structured feedback loop for improvements and stability Your Profile Qualifications: Nationality: Thai national or Native Thai speaker with professional-level English fluency (C1 Level or above). Language requirements: Excellent command of Thai and English, both written and spoken, with the ability to proofread and present confidently in both languages. Education/ Experience: Studies: Bachelor’s degree in Information Technology, Project Management, Business Administration, Social Sciences/Development Studies (with a strong focus on digital systems/data management), or any related . Experience: 2–5 years in a coordination role supporting digital systems (e.g., digital project coordinator, product coordinator, business analyst, MIS/data officer, IT project support). Experience working with external software developers/vendors and participating in requirements gathering and testing cycles Technical skills: Strong documentation skills; able to create clear briefs, workflows, user guides, and structured meeting notes Comfortable with data concepts (fields, exports, basic dashboards) and data quality processes Strong communication skills and ability to translate between “operations/social impact” and “technical” stakeholders Value addition Familiarity with Figma/Miro; Jira/Trello/Asana; Looker Studio/Power BI Basic understanding of data privacy (PDPA awareness) and safeguarding-sensitive data handling Interest in “tech for good”, labor and human rights, child protection, or ESG-related work Other Skills and Competencies: Collaborative, service-minded, and structured Detail-oriented and reliable with follow-through Comfortable working across office and field contexts and with varying levels of digital literacy Creative, detail-oriented, and able to work independently while meeting deadlines. Open to feedback, with the ability to give and receive constructive criticism. Strong interpersonal and communication skills, with the ability to collaborate effectively across teams. Highly motivated, adaptable, and able to manage multiple priorities in a fast-paced environment. Strong commitment to humanitarian values, child well-being, and non-profit missions. Positive, proactive, and resilient, with a spirit of teamwork and respect for diversity. Important note Working hours: Full-time - Monday to Friday with occasional weekends and evenings. Salary & Compensation: Starting at 55,000 THB (To be defined based on experience and qualifications) APPLY NOW Be a part of our dedicated team focused on communications and social impact! This is a great opportunity to advance your career while making a meaningful contribution by amplifying BDF’s mission and driving adoption of the Building Social Impact (BSI) Initiative across the construction sector. If you are interested in applying for the Digital Transformation Project Coordinator position , please send the following information in English to our recruitment system. Your CV A compelling cover letter Professional portfolio demonstrating your work Name and contact details of two references IMPORTANT NOTE: Only short-listed candidates will be contacted for an interview in English. Complete applications (CV, cover letter, portfolio, and two references) are required for consideration. Closing date for applications: 31 July 2026 Please note that applications will be reviewed on a rolling basis. Early applications encouraged. Candidates should not submit any additional documents outside of what is requested in compliance with Thailand’s Personal Data Protection Act, B.E. 2562 (2019). By applying for this position, all candidates are subject to BDF Data Protection Policy.