Dining Room Lead

Job description

Position/Job Title: Dining Room Lead Location: Brandywine Living at Upper Providence Employment Type: Full-Time (11a-7:30p / 7a - 3pm) Pay Range: $17.00 per hour Final compensation will be based on experience and qualifications. Take a leadership role with the Dining Servers. Provide excellent customer service to our residents. Take resident orders, serving meals, providing assistance, and creating a pleasant dining experience for the resident. Responsibilities and Duties Assist the Culinary Services Director with special projects as assigned Train and mentor new Dining Servers Provide on-going training and guidance to Dining Servers to ensure great customer service Assist with scheduling Dining Servers Take residents’ dining orders in a friendly and attentive disposition Learn and retain residents’ names, special requests, and dietary restrictions Ensure dining room(s) (Pub, Assisted Living, Independent Living) is set up, all items needed for service are readily available (silverware, napkins, menus, salt/pepper shakers, etc.) Assist with cleaning and sanitizing the dining room, menus, kitchen, serving stations, and other areas as directed Ensure safe food handling Assist with preparation of beverages, snacks, desserts, salads, and condiments for service Assist residents with any special dining requests Ensure all residents are accounted for during each meal, and completing documentation of their attendance Conducts the pre-service meeting to discuss menu items and specials Participates in and attends all in-service training as scheduled Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures Other duties as assigned Qualifications High school diploma preferred/GED accepted Minimum of one (1) year experience in fine dining hospitality and/or full service senior living Ability to handle multiple priorities Competent in organizational, time management skills Demonstrates good judgment, problem solving and decision making skills Experience working with seniors Benefits Offered (Full Time): Health Insurance: Medical/Rx, Dental, and Vision Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability Basic Life & Accidental Death & Dismemberment (AD&D) Insurance FSA (Commuter/Parking) Employee Assistance Program (EAP) 401(k) Retirement with Company Match Paid Time Off (PTO) and Holidays Tuition Reimbursement Other Compensation Programs: Employee Referral Bonus Resident Referral Bonus Equal Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Monarch/Brandywine Senior Living Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.